Emotional Intelligence at the Workplace[/b]
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Driving ambition and high IQ might give you a head start in the race for the top but emotional intelligence (EI) is essential for medium to long term success. Interpersonal skills have long been valued in the workplace. The concept that the emotional intelligence explains the difference between outstanding and average performance is comparatively new. A study found that nearly 90% difference between star performers in senior leadership positions and average ones are attributable to emotional intelligence factors rather than cognitive abilities. There are seven measurable core emotional skills as follows:
1. Awareness of your feelings and an ability to control them.
2. Emotional resilience-the ability to perform consistently under pressure.
3. Motivation-The drive and energy needed to achieve results.
4. The ability to take other peoples need into account.
5. Influence-persuasive skills
6. Decisiveness-Arrive at clear decisions and drive them through.
7. Consciousness-display commitment to a plan of action and match words and deeds.
Psychometric test to score managers on the seven factors and identify areas that need to be worked on.
It is very important for people in managerial jobs to tap into emotions, to understand people’s feelings about change, their fears of redundancy. Getting in touch with your feelings and empathizing with those of others definitely has benefits, which extend beyond the workplace. Without EI, in the medium to long term you will have less balanced personal life and make lots of enemies. A screwed up private life spills over into work life.
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Driving ambition and high IQ might give you a head start in the race for the top but emotional intelligence (EI) is essential for medium to long term success. Interpersonal skills have long been valued in the workplace. The concept that the emotional intelligence explains the difference between outstanding and average performance is comparatively new. A study found that nearly 90% difference between star performers in senior leadership positions and average ones are attributable to emotional intelligence factors rather than cognitive abilities. There are seven measurable core emotional skills as follows:
1. Awareness of your feelings and an ability to control them.
2. Emotional resilience-the ability to perform consistently under pressure.
3. Motivation-The drive and energy needed to achieve results.
4. The ability to take other peoples need into account.
5. Influence-persuasive skills
6. Decisiveness-Arrive at clear decisions and drive them through.
7. Consciousness-display commitment to a plan of action and match words and deeds.
Psychometric test to score managers on the seven factors and identify areas that need to be worked on.
It is very important for people in managerial jobs to tap into emotions, to understand people’s feelings about change, their fears of redundancy. Getting in touch with your feelings and empathizing with those of others definitely has benefits, which extend beyond the workplace. Without EI, in the medium to long term you will have less balanced personal life and make lots of enemies. A screwed up private life spills over into work life.