Defined as the skills or ability necessary to identify, assess and control the emotions of oneself, other people or entire groups, emotional intelligence is a concept that has become widely popular in management texts and related literature for its ability to enhance and capitalize on the human potential of an organization.
Seeking to support a leader’s cognitive, emotional and physical resources, the use of emotional intelligence is a modern tool of effective management, enabling the individual to manage a wide range of employees that are often performing in a unique set of roles. In addition, emotional and personal competencies are two primary factors that are shown to be directly linked to performance within a work environment, making their identification and analysis essential for effective management as well as the increased development of the organization’s human capital.
In part, emotional intelligence is a response to the problems businesses face in the modern world. With tighter budgets, escalating costs and the continuous demand to produce more for less, there’s a need to develop a higher standard for leadership skills, ones that will effectively address the challenges of high employee turnover, a rapidly changing business environment and the ever-increasing demand for improved products and services. And at least in part, the solution to these problems is found in a leader who possesses technical knowledge as well as the social and emotional abilities that will enable them to meet and beat the afore mentioned challenges and maximize the human potential of their organization while achieving their own personal agenda.
Seeking to support a leader’s cognitive, emotional and physical resources, the use of emotional intelligence is a modern tool of effective management, enabling the individual to manage a wide range of employees that are often performing in a unique set of roles. In addition, emotional and personal competencies are two primary factors that are shown to be directly linked to performance within a work environment, making their identification and analysis essential for effective management as well as the increased development of the organization’s human capital.
It Pays to be ‘Likeable’
In part, emotional intelligence is a response to the problems businesses face in the modern world. With tighter budgets, escalating costs and the continuous demand to produce more for less, there’s a need to develop a higher standard for leadership skills, ones that will effectively address the challenges of high employee turnover, a rapidly changing business environment and the ever-increasing demand for improved products and services. And at least in part, the solution to these problems is found in a leader who possesses technical knowledge as well as the social and emotional abilities that will enable them to meet and beat the afore mentioned challenges and maximize the human potential of their organization while achieving their own personal agenda.