Emerging India has evolved from the world's back office into a innovation hub ?

neerajchauhan

Neeraj K Chauhan
When Americans think of Indian outsourcing, they visualize call centers doing low level technology support an d information technology companies fixing bugs in computer software. Indeed, that is where the Indian industry got its start, but the rest were literally sleeping, Indian outsources evolved into world class research and development machines.

Its call center operators are now helping to enhance patient care for IS hospitals, optimize financial transaction for Australian banks and stream line parts for management for European engineering firms. IT companies are developing mission critical avionics systems, next generation telecom technologies and complex medical devices.
 
Re: Emerging India has evolved from the world's back office into a innovation hub ?

Despite the limitations imposed by the country’s weak infrastructure and antiquated education system, India has rapidly evolved into a global knowledge and innovation hub. Over the past 10 years, Indian outsources expanded their operations, build new skills and most importantly, get to know their customers.


The catastrophe was averted and both sides benefited. Indian firms used this as a launching pad for bigger projects and entry into more strategic ventures. The Indian Institutes of Technology produce world-class engineers, but they graduate less than 5,000 engineers in all every year.


To make matters worse, the advanced types of engineering jobs Indian companies were bidding for required engineers with Master’s and PhD-level degrees.


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