Description
Program Synopsis:
The Hospitality Management Diploma Program at INLEAD offers its students with an opportunity to enhance their knowledge and skills to fast track their career in their realm of hospitality & allied service industry.
Students enjoy an unrivalled learning environment, with outstanding facilities and highly qualified faculty. Extensive utilization of industry professionals for imparting this training ensures optimum industry relevance in the curriculum.
This program trains students to understand the hospitality services and its significance in a gamut of allied industries such as aviation, tourism, corporate houses, healthcare sector etc. & develop effective guest management abilities for future career prospects in this domain.

Program Structure:
The specialized Diploma Program in Hospitality Management at INLEAD has a unique blend of academic learnings and practical experience that exposes students to the many facets of the growing hospitality and allied services industry.

Duration of the Program: 1 Year
Class Schedules: 2 Days in a Week
Duration of each Class: 4 Hours
Internship: 3 Months of Internship
(The 3 months of internship refers to practical industry exposure provided to students in varied hospitality & allied service sectors such as Hotels, Aviation, Multi National Corporations, Convention Centers, Hospitals and similar industries)

Program Eligibility:

10+2, graduates or working professionals with a confident personality may apply for this program.

Program Fees Structure:

Total Program Fees: INR 90,000/-*


Registration Fee:
INR 50,000/-
(Payable at the time admission)


Tuition Fee:
INR 40,000/-
(Payable within 40 days of commencement of academic session along with the security deposit)


* The Program Fee excludes 10.3% of Service Tax and a Refundable Security Deposit of INR 20,000/-. Service Tax shall be charged as per the ongoing Govt.of India statutes.
All Program Fee components excluding security deposit are non refundable.

Industry Scope


Hotels
Restaurants
Restro Bars
Clubs
Corporates
Aviation
Malls
Commercial Complexes
Resorts
Business Centers
Convention Centers
Retail Sector
Healthcare
Institutions
Cineplex
Multi National Corporations
Travel & Tour Agencies
Cruise Liners


Program Learnings:


Guest Services Management
 Ambience Management
 F&B Service
 Retail Management

MICE
 Corporate Hospitality Management
 Destination Management
 Conference & Exhibition Management

Front Office Management
 Help Desk Management
 Visitor Management
 Communications

Travel & Tourism Management
 Industry Overview
 Tour Operations
 Tourist Destinations

Customer Relationship Management
 Understanding Customers
 Customer Satisfaction &Loyalty
 Emerging Customer Retention Trends

Hospitality Sales & Marketing
 Sales Force Management
 Service Marketing
 Brand Promotions

Diploma in Hospitality Management
Program Synopsis: The Hospitality Management Diploma Program at INLEAD offers its students with an opportunity to enhance their knowledge and skills to fast track their career in their realm of hospitality & allied service industry. Students enjoy an unrivalled learning environment, with outstanding facilities and highly qualified faculty. Extensive utilization of industry professionals for imparting this training ensures optimum industry relevance in the curriculum. This program trains students to understand the hospitality services and its significance in a gamut of allied industries such as aviation, tourism, corporate houses, healthcare sector etc. & develop effective guest management abilities for future career prospects in this domain. Program Structure: The specialized Diploma Program in Hospitality Management at INLEAD has a unique blend of academic learnings and practical experience that exposes students to the many facets of the growing hospitality and allied services industry. Duration of the Program: 1 Year Class Schedules: 2 Days in a Week Duration of each Class: 4 Hours Internship: 3 Months of Internship (The 3 months of internship refers to practical industry exposure provided to students in varied hospitality & allied service sectors such as Hotels, Aviation, Multi National Corporations, Convention Centers, Hospitals and similar industries) Program Eligibility: 10+2, graduates or working professionals with a confident personality may apply for this program. Program Fees Structure: Total Program Fees: INR 90,000/-* Registration Fee: INR 50,000/(Payable at the time admission) Tuition Fee:
* The Program Fee excludes 10.3% of Service Tax and a Refundable Security Deposit of INR 20,000/-. Service Tax shall be charged as per the ongoing Govt.of India statutes. All Program Fee components excluding security deposit are non refundable.

INR 40,000/(Payable within 40 days of commencement of academic session along with the security deposit)

Industry Scope

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Hotels Restaurants Restro Bars Clubs Corporates Aviation Malls

Commercial Complexes Resorts Business Centers Convention Centers Retail Sector Healthcare Institutions

Cineplex Multi National Corporations Travel & Tour Agencies Cruise Liners

Program Learnings:

Guest ? ? ? MICE ? ? ?

Services Management Ambience Management F&B Service Retail Management

Travel ? ? ?

& Tourism Management Industry Overview Tour Operations Tourist Destinations

Corporate Hospitality Management Destination Management Conference & Exhibition Management Office Management Help Desk Management Visitor Management Communications

Customer Relationship Management ? Understanding Customers ? Customer Satisfaction &Loyalty ? Emerging Customer Retention Trends Hospitality Sales & Marketing ? Sales Force Management ? Service Marketing ? Brand Promotions

Front ? ? ?

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