• Step No.4. Choose what you say rather than say what you choose. That is the difference between wisdom & foolishness. A fool speaks without thinking; a wise man thinks before speaking. One particular word spoken can cause irreparable damage, so whenever you utter any word visualize its consequences. Spoken words cannot be retrieved.
• Step No.5. Don’t criticize & complain. Criticize with a spirit of helpfulness rather than as a put-down. Criticize the behavior, not the person because when we criticize the person, we hurt their self esteem.
• Step No.5. Don’t criticize & complain. Criticize with a spirit of helpfulness rather than as a put-down. Criticize the behavior, not the person because when we criticize the person, we hurt their self esteem.