Tanvidesale
Tanvi Desale
Basic consumer rights are (1) Right to safety: protection from hazardous goods.
(2) Right to be informed: availability of information required for weighing alternatives, and protection from false and misleading claims in advertising and labeling practices.
(3) Right to choose: availability of competing goods and services that offer alternatives in terms of price, quality, service.
(4) Right to be heard: assurance that government will take full cognizance of the concerns of consumers, and will act with sympathy and dispatch through statutes and simple and expeditious administrative procedures.
Yes indeed consumer rights awareness is a myth.The main problem in India is the public is illiterate so that is were the problem is.Had there been in depth awareness about the consumers own rights then the present problem of bogus goods,adulteration,duplication,defective goods etc would have stopped long back.
So consumers wake up and know your rights!!!!!
(2) Right to be informed: availability of information required for weighing alternatives, and protection from false and misleading claims in advertising and labeling practices.
(3) Right to choose: availability of competing goods and services that offer alternatives in terms of price, quality, service.
(4) Right to be heard: assurance that government will take full cognizance of the concerns of consumers, and will act with sympathy and dispatch through statutes and simple and expeditious administrative procedures.
Yes indeed consumer rights awareness is a myth.The main problem in India is the public is illiterate so that is were the problem is.Had there been in depth awareness about the consumers own rights then the present problem of bogus goods,adulteration,duplication,defective goods etc would have stopped long back.
So consumers wake up and know your rights!!!!!