Description
Since the Second World War the term "Collaboration" acquired a very negative meaning as referring to persons and groups which help a foreign occupier of their country—due to actual use by people in European countries who worked with and for the Nazi German occupiers.
5/29/2010
THE PSYCHOLOGY AND TECHNOLOGY OF PROJECT COLLABORATION
Tools and Tips to Help You and Your Project Succeed Juanita Woods, MBA, PMP
The people who are most likely to fail never seem to have enough information.
…..David Wiscott
1
5/29/2010
OVERVIEW
?
The Practice
?
Project Communications Management Collaboration Group Interactions
?
The Psychology
? ?
?
The Technology
?
Tool Samples
THE PRACTICE
2
5/29/2010
PROJECT COMMUNICATIONS MANAGEMENT
Initiating Process Planning Process Executing Process Monitoring & Controlling Process
Distribute Information (10.3) Identify Stakeholders (10.1) Plan Communications (10.2) Manage Stakeholder Expectations (10.4) Report Performance (10.5)
THE PSYCHOLOGY
3
5/29/2010
WHAT IS COLLABORATION?
ANOTHER DEFINITION
Collaboration is a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature—by sharing knowledge, learning and building consensus. ? In particular, teams that work collaboratively can obtain greater resources, recognition and reward when facing competition for finite resources.
?
Retrieved 5/18/10 from http://en.wikipedia.org/wiki/Collaboration
4
5/29/2010
HOW DO TEAMS FUNCTION?
Dimensions of Group Interactions
Informational Procedural
• Focus on content: problem, data, solutions • Focus on methods, processes
Interpersonal
• Focus on people, cooperation, group loyalty
WHY DO PROJECT MANAGERS CARE?
Communication style must be adjusted to accommodate for stakeholder needs ? Virtual teams make communication more difficult ? More information is produced and must be shared among team members and stakeholders ? Sponsors make decisions based on information provided to them by the project team
?
5
5/29/2010
A leader without information is like an engine without fuel.
BACK TO THE GROUP
?
How do you share information, adhere to processes and methods, and develop a good interpersonal relationship with your team?
Collocated Teams: Face to Face Meetings ? Dispersed Teams: Collaboration Tools
?
6
5/29/2010
THE TECHNOLOGY
THE RIGHT TOOL FOR THE JOB
What are you trying to accomplish? ? What is the technology available? ? How much time do you have?
?
7
5/29/2010
A SAMPLE OF TOOLS
Email ? Internet Groups (Google, Yahoo, Windows Live, etc.) ? SharePoint ? Web-based management applications ? Social Media (Twitter, Facebook, MySpace, etc. ? Custom applications ? Dedicated Blogs and Websites
?
EMAIL
Pro Con
Simple ? Convenient ? Everyone has it
?
No central repository of decisions, data and processes ? Multiple versions of documents likely exist ? People left “out of the loop” ? Too many people “in the loop”
?
8
5/29/2010
INTERNET GROUPS
Pro Con
Easy to access ? Central repository of information ? Access can be controlled ? Shared Documents
?
Not highly secure ? Poor document version control
?
SHAREPOINT
Pro Con
Central repository of information ? Access can be controlled ? Document management ? Task and Event management
?
Expensive and Complex to install ? Requires dedicated server and internet access if not within a corporate network
?
9
5/29/2010
WEB-BASED MANAGEMENT APPLICATIONS
Pro Con
Online access ? Document management ? Task and event management ? Similar to project management desktop software
?
Need web hosting account or pay for access to SAAS tools ? May not be free ? More complex to learn
?
SOCIAL MEDIA SITES
Pro Con
Simple to use ? Convenient ? Develops interpersonal relationships
?
Public information is not secure ? May not appear “professional”
?
10
5/29/2010
BLOGS
Pro Con
Easily accessible ? Customizable for specific project needs
?
Public information / not very secure ? Complex to set up ? High maintenance
?
PMBOK REFERENCE
?
PMBOK 4th Ed Chapter 10. Project Communications Management Knowledge Area
11
5/29/2010
Nothing is so exhausting as indecision, and nothing is so futile.
…..Bertrand Russell
QUESTIONS?
Thank you!
12
doc_311955679.pdf
Since the Second World War the term "Collaboration" acquired a very negative meaning as referring to persons and groups which help a foreign occupier of their country—due to actual use by people in European countries who worked with and for the Nazi German occupiers.
5/29/2010
THE PSYCHOLOGY AND TECHNOLOGY OF PROJECT COLLABORATION
Tools and Tips to Help You and Your Project Succeed Juanita Woods, MBA, PMP
The people who are most likely to fail never seem to have enough information.
…..David Wiscott
1
5/29/2010
OVERVIEW
?
The Practice
?
Project Communications Management Collaboration Group Interactions
?
The Psychology
? ?
?
The Technology
?
Tool Samples
THE PRACTICE
2
5/29/2010
PROJECT COMMUNICATIONS MANAGEMENT
Initiating Process Planning Process Executing Process Monitoring & Controlling Process
Distribute Information (10.3) Identify Stakeholders (10.1) Plan Communications (10.2) Manage Stakeholder Expectations (10.4) Report Performance (10.5)
THE PSYCHOLOGY
3
5/29/2010
WHAT IS COLLABORATION?
ANOTHER DEFINITION
Collaboration is a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature—by sharing knowledge, learning and building consensus. ? In particular, teams that work collaboratively can obtain greater resources, recognition and reward when facing competition for finite resources.
?
Retrieved 5/18/10 from http://en.wikipedia.org/wiki/Collaboration
4
5/29/2010
HOW DO TEAMS FUNCTION?
Dimensions of Group Interactions
Informational Procedural
• Focus on content: problem, data, solutions • Focus on methods, processes
Interpersonal
• Focus on people, cooperation, group loyalty
WHY DO PROJECT MANAGERS CARE?
Communication style must be adjusted to accommodate for stakeholder needs ? Virtual teams make communication more difficult ? More information is produced and must be shared among team members and stakeholders ? Sponsors make decisions based on information provided to them by the project team
?
5
5/29/2010
A leader without information is like an engine without fuel.
BACK TO THE GROUP
?
How do you share information, adhere to processes and methods, and develop a good interpersonal relationship with your team?
Collocated Teams: Face to Face Meetings ? Dispersed Teams: Collaboration Tools
?
6
5/29/2010
THE TECHNOLOGY
THE RIGHT TOOL FOR THE JOB
What are you trying to accomplish? ? What is the technology available? ? How much time do you have?
?
7
5/29/2010
A SAMPLE OF TOOLS
Email ? Internet Groups (Google, Yahoo, Windows Live, etc.) ? SharePoint ? Web-based management applications ? Social Media (Twitter, Facebook, MySpace, etc. ? Custom applications ? Dedicated Blogs and Websites
?
Pro Con
Simple ? Convenient ? Everyone has it
?
No central repository of decisions, data and processes ? Multiple versions of documents likely exist ? People left “out of the loop” ? Too many people “in the loop”
?
8
5/29/2010
INTERNET GROUPS
Pro Con
Easy to access ? Central repository of information ? Access can be controlled ? Shared Documents
?
Not highly secure ? Poor document version control
?
SHAREPOINT
Pro Con
Central repository of information ? Access can be controlled ? Document management ? Task and Event management
?
Expensive and Complex to install ? Requires dedicated server and internet access if not within a corporate network
?
9
5/29/2010
WEB-BASED MANAGEMENT APPLICATIONS
Pro Con
Online access ? Document management ? Task and event management ? Similar to project management desktop software
?
Need web hosting account or pay for access to SAAS tools ? May not be free ? More complex to learn
?
SOCIAL MEDIA SITES
Pro Con
Simple to use ? Convenient ? Develops interpersonal relationships
?
Public information is not secure ? May not appear “professional”
?
10
5/29/2010
BLOGS
Pro Con
Easily accessible ? Customizable for specific project needs
?
Public information / not very secure ? Complex to set up ? High maintenance
?
PMBOK REFERENCE
?
PMBOK 4th Ed Chapter 10. Project Communications Management Knowledge Area
11
5/29/2010
Nothing is so exhausting as indecision, and nothing is so futile.
…..Bertrand Russell
QUESTIONS?
Thank you!
12
doc_311955679.pdf