
What is the key to case studies at business school?
“Always know someone who has read the case,” said Professor Todd Jick, bringing a light-hearted touch to a serious subject: learning in the MBA classroom.
Last week, international students arrived on campus. With more than 40 countries represented, the School designed an orientation to help them navigate the intricacies of American (and New York City) culture, including a lecture on learning.
Professor Jick discussed cold calls — the legendary practice of being called on at random — and speaking in class.
We offer you a few dos and don’ts from his presentation:

What is your best tip for succeeding in the classroom? Please leave a comment.
Do
Add something you know about or share your unique knowledge, such as how it works in your country or experience.
Prepare special analysis (number crunch, Google some background information) and be prepared to share.
Volunteer to add more information to the debate and take a position.
Don’t
Sit in the back of the classroom and try to hide.
Make one big comment and then withdraw for the rest of the term.
Over-prepare a comment and then say it even if the conversation has moved on.
Wait until the end of the term to start speaking and participating.
Participating in class discussion is an essential part of the MBA experience, Jick said, but he also pointed to skills acquired in addition to the case material. The practice of cold calls helps students learn to think on their feet, speak in public, deal with pressure and assemble ideas under the spotlight.
“It’s not the end of the world when you don’t have the answer and you’re cold called,” said Jick, smiling. “But it is the second time.”
Photo courtesy of Columbia Business School
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