Description
It talks briefly about the various business suite available in the company and the way forward to integrate them to ensure the operations take place seamlessly.
Cathay Pacific Airways
E-business
Cathay Pacific
Problem Statement: Cathay Pacific had systems like EMPACS (Engineering Maintenance Planning and Control System), FACTS (Flight Operation Data System), APPO (Accounts Payable Purchase Order) and FMIS (Financial Management Information System) for handling of procurement and order of technical and non-technical goods. It is not implementing CXeBuy to integrate all this systems together. This will also catalogue non technical items and involves 12 other international carriers. It now plans to invest $ 256 million over a period of 3 years in around 30 projects like flagship website, new cargo website, online travel exchange, aviation e-marketplace and Aeroxchange. The difficulty they were facing was how to find the actual value of such investment. They wanted a method to measure the cost saving and efficiency gains as a result of the above implementation. Analysis It can form a framework for the current employees to measure the effectiveness of developing such web based projects. The employees will measure the effectiveness of the web based projects by following the framework. But Project Steering Committee (PSC) of Cathay Pacific will not be able to measure the true effectiveness of the web based projects as employees might not showcase the right results as they feel that it might be staff cutting exercise. The CXeBuy is on Oracle platform and it can easily integrate with external systems like MartPower and Aeroxchange. The measurement of this will be very difficult a way to do it will be through Balanced Score Card. The drawback of Balanced Score Card is it will not show the exact savings and effectiveness of the web-based projects, it will just give an approximation. The department head will able to check the utilization of their staff and resources but PSC will be not be able to measure the effectiveness at the corporate level. Thus, it is advisable to continue with the investment and the projects, as it will be difficult to measure the effectiveness of the projects.
doc_152137849.docx
It talks briefly about the various business suite available in the company and the way forward to integrate them to ensure the operations take place seamlessly.
Cathay Pacific Airways
E-business
Cathay Pacific
Problem Statement: Cathay Pacific had systems like EMPACS (Engineering Maintenance Planning and Control System), FACTS (Flight Operation Data System), APPO (Accounts Payable Purchase Order) and FMIS (Financial Management Information System) for handling of procurement and order of technical and non-technical goods. It is not implementing CXeBuy to integrate all this systems together. This will also catalogue non technical items and involves 12 other international carriers. It now plans to invest $ 256 million over a period of 3 years in around 30 projects like flagship website, new cargo website, online travel exchange, aviation e-marketplace and Aeroxchange. The difficulty they were facing was how to find the actual value of such investment. They wanted a method to measure the cost saving and efficiency gains as a result of the above implementation. Analysis It can form a framework for the current employees to measure the effectiveness of developing such web based projects. The employees will measure the effectiveness of the web based projects by following the framework. But Project Steering Committee (PSC) of Cathay Pacific will not be able to measure the true effectiveness of the web based projects as employees might not showcase the right results as they feel that it might be staff cutting exercise. The CXeBuy is on Oracle platform and it can easily integrate with external systems like MartPower and Aeroxchange. The measurement of this will be very difficult a way to do it will be through Balanced Score Card. The drawback of Balanced Score Card is it will not show the exact savings and effectiveness of the web-based projects, it will just give an approximation. The department head will able to check the utilization of their staff and resources but PSC will be not be able to measure the effectiveness at the corporate level. Thus, it is advisable to continue with the investment and the projects, as it will be difficult to measure the effectiveness of the projects.
doc_152137849.docx