Castrol Rural Marketing

Description
Describes about rural marketing initiatives taken up by Castrol India. It explains marketing in following topics 4A’s & Marketing Mix, Customer Buying Behavior, Project Attack.

Rural Marketing by Castrol India Ltd

Click to edit Master subtitle style

1/18/13

Content of Presentation

1/18/13

Overview
E A largely fragmented market with small and big players. However,

Market share is enjoyed by only a few big players
E Engine oil in rural India are used in 2-wheelers, heavy

vehicles(trucks and tractors), light commercial vehicles (tempos and passenger vehicles), and farming equipments (water pumps)
E Market Share
?

Castrol: 25%, Servo: 20%

E Volume growth is stagnating due to longer lasting lubricants E Challenges to the growth of the segment are
? ?

Low literacy/Unawareness Low distribution network 1/18/13

4 A’s

1/18/13

Marketing Mix 4P’s

1/18/13

Factors affecting buying behavior..

1/18/13

Factors affecting buying behavior..
E Expand distribution network
? ? ? ?

Retail outlets/stalls in villages Establish vehicle service centers in villages Trade launches Delivering the product at the door step

E Strengthening the relationships with the mechanics, a strong

influencer
? ? ?

Mechanic and retailer meets Discount offers Highest sale contests and rewards Loyalty programs Discount offers Schemes-freebies Direct interaction with Consumers

E Reward based programs for customers
? ? ? ?

1/18/13

Project Attack
? Marketing Initiative Tractor engine oil CRB Plus in rural areas with

population 20,000-1,00,000 ? Awarded the best Innovative Marketing Initiative for Rural Marketing 2008 ? Brief Objective:
? ? ? ?

To demonstrate the benefits of CRB plus with heat proof formula To show how the engine oil lubricates even at 300deg C protecting the engine Re-establish CRB plus in strong competition market Trigger consumer conversion from competitors to CRB Plus Farmers and Mechanics Age group 20-45 years Owner of 1-2 tractors Decision maker Can be influenced and seek value for money

? Target Audience:
? ? ? ? ?

1/18/13

Project Attack
? Concept: Taking the customer experience the

Inside of the engine of a tractor by making him visually see
?

The working of the oil inside the engine through a larger than life mechanism so as to demonstrate the benefits of CRB plus to the TG Do a comparison between an ordinary oil and CRB plus at a higher temperature of 300 degree to show the difference

?

1/18/13

Project Attack
Reaching customer through a movie Jai Kissan with a tone of communication that would appeal to the emotions of the lapsed CRB plus user like a long lost friend.


The movie encouraged TG to embrace a friend in the form of CRB plus who has always protected his tractor


1/18/13

How rural marketing made a difference to Castrol
? Top of Mind Awareness of CRB plus
?

Increased by 12.1% viz-a-viz last quarter. plus by 3.1% in comparison to last quarter.

? Preference share increased of CRB
?

? Brand proposition recall and intention to purchase ? 79% recall the brand proposition correctly. (post campaign feedback) ? 65% CRB non users explicitly expressed their willingness to shift to CRB Plus ? Percentage growth in D1, D2, D3 market
? ? ?

Dl=High potential, low CRB share D2=High potential, strong CRB hold D3=0EM market with M&M tractors

17% 8% 7%

D1

D2

D3

1/18/13

Thank You

1/18/13



doc_139808360.pptx
 

Attachments

Back
Top