Business Objectives From CRM
The following are some of the strategic objectives offered by the Sales Applications in the CRM suite:
• Increased Revenue
Focus your sales force on increasing your company’s revenues through better Information and better incentives to drive top line growth.
Through a CRM integrated solution, sales reps can access and share account and contact management information throughout the enterprise, facilitating team selling that will lead to closing more deals, faster. It also allows sales reps to effectively target their selling efforts to focus on high-value deals and meet revenue targets.
• Improve Global Forecast and Pipeline Management
Improve information access, forecasting and pipeline management to improve your organization's ability to close deals.
Field Sales Online provides up-to-the minute pipeline and forecasting information to an account manager, sales manager, or territory manager. For an account, sales rep, or sales group, a pipeline analysis is available real time by sales channel, sales status, and sales stage. Field Sales Online's multi-currency consolidation of divisional forecasts provides sales executives with a higher, global visibility of their company revenue forecast.
Sales reps can review and monitor the health of their sales pipeline through graphical views. Sales reps can easily manage and view any combination of won, forecasted, upside or lost pipeline opportunities by depicting their sales information through this fully interactive interface. Sales reps can also define a forecasting window on a "rolling" schedule for any number of pre-defined periods. This gives your sales organization the flexibility to project forecasts for multiple periods, freeze forecasting periods, and retain historical information for trend and win/loss analysis. Sales reps can also generate sales forecasts in units as well as currency. Unit forecasts integrated with Materials Resource Planning, allowing MRP planners to include the sales pipeline in their manufacturing forecasts.
• Improve Win Probability
Improve the focus of your sales efforts with better information to close deals.
Global -line view of their entire sales pipeline-across business units and products. With this view, sales organizations can better qualify leads and assign organizations have a top their top sales reps to the top accounts that have the highest win probability. Sales reps also have access to competitive information collected from deals lost through pipeline management features, thus increasing the chances for a successful sale. Through mobile functionality, sales reps have the ability to download complete territory information to their laptops for better account management while on the road. Account, contact, activity, and opportunity information can be accessed and updated throughout the sales cycle, completely disconnected from the corporate network. Next time the sales rep connects to the network, the information is uploaded and is available throughout the organization.
• Reduce Cost of Sales
New technologies can lower the cost of deploying sales automation solutions and at the same time improve the effectiveness of your sales efforts.
Field Sales Online reduces implementation time as well as promotes sustained use of the application by the sales force, reducing the cost of deploying sales automation solutions within your organization. Field Sales Online's Web architecture enables global deployment and upgrade to remote users as well as easy customization. Dynamic menus and tabs facilitate navigation and eliminate the need for user training. Users can access summary information for their customers, opportunities, and compensation by a single click of the mouse, export the information to their preferred spreadsheet or drill-down to the lowest level of detail. This reduces costs and extends the mobility of sales one step further with the introduction of application support for mobile hand-held devices.
• Increase Sales Rep Productivity.
Reduce the steps involved in tracking and quoting customer data with integration of sales capabilities across your enterprise.
Field Sales Online provides sales managers with an efficient tool to monitor sales force performance. Opportunities and pipeline are tracked at each stage of the sales funnel by channel, sales group, sales rep, or partner sales rep. In addition, sales managers and executives can identify their top and bottom performers. Managers can then analyze background, training, and tools used by their top performers to replicate successful profiles within the sales organization to maximize its efficiency and performance.
The following are some of the strategic objectives offered by the Sales Applications in the CRM suite:
• Increased Revenue
Focus your sales force on increasing your company’s revenues through better Information and better incentives to drive top line growth.
Through a CRM integrated solution, sales reps can access and share account and contact management information throughout the enterprise, facilitating team selling that will lead to closing more deals, faster. It also allows sales reps to effectively target their selling efforts to focus on high-value deals and meet revenue targets.
• Improve Global Forecast and Pipeline Management
Improve information access, forecasting and pipeline management to improve your organization's ability to close deals.
Field Sales Online provides up-to-the minute pipeline and forecasting information to an account manager, sales manager, or territory manager. For an account, sales rep, or sales group, a pipeline analysis is available real time by sales channel, sales status, and sales stage. Field Sales Online's multi-currency consolidation of divisional forecasts provides sales executives with a higher, global visibility of their company revenue forecast.
Sales reps can review and monitor the health of their sales pipeline through graphical views. Sales reps can easily manage and view any combination of won, forecasted, upside or lost pipeline opportunities by depicting their sales information through this fully interactive interface. Sales reps can also define a forecasting window on a "rolling" schedule for any number of pre-defined periods. This gives your sales organization the flexibility to project forecasts for multiple periods, freeze forecasting periods, and retain historical information for trend and win/loss analysis. Sales reps can also generate sales forecasts in units as well as currency. Unit forecasts integrated with Materials Resource Planning, allowing MRP planners to include the sales pipeline in their manufacturing forecasts.
• Improve Win Probability
Improve the focus of your sales efforts with better information to close deals.
Global -line view of their entire sales pipeline-across business units and products. With this view, sales organizations can better qualify leads and assign organizations have a top their top sales reps to the top accounts that have the highest win probability. Sales reps also have access to competitive information collected from deals lost through pipeline management features, thus increasing the chances for a successful sale. Through mobile functionality, sales reps have the ability to download complete territory information to their laptops for better account management while on the road. Account, contact, activity, and opportunity information can be accessed and updated throughout the sales cycle, completely disconnected from the corporate network. Next time the sales rep connects to the network, the information is uploaded and is available throughout the organization.
• Reduce Cost of Sales
New technologies can lower the cost of deploying sales automation solutions and at the same time improve the effectiveness of your sales efforts.
Field Sales Online reduces implementation time as well as promotes sustained use of the application by the sales force, reducing the cost of deploying sales automation solutions within your organization. Field Sales Online's Web architecture enables global deployment and upgrade to remote users as well as easy customization. Dynamic menus and tabs facilitate navigation and eliminate the need for user training. Users can access summary information for their customers, opportunities, and compensation by a single click of the mouse, export the information to their preferred spreadsheet or drill-down to the lowest level of detail. This reduces costs and extends the mobility of sales one step further with the introduction of application support for mobile hand-held devices.
• Increase Sales Rep Productivity.
Reduce the steps involved in tracking and quoting customer data with integration of sales capabilities across your enterprise.
Field Sales Online provides sales managers with an efficient tool to monitor sales force performance. Opportunities and pipeline are tracked at each stage of the sales funnel by channel, sales group, sales rep, or partner sales rep. In addition, sales managers and executives can identify their top and bottom performers. Managers can then analyze background, training, and tools used by their top performers to replicate successful profiles within the sales organization to maximize its efficiency and performance.