Teleperformance's CSR Effort with children gets Global Recognition Citizens of the World initiative' Rated the Best Community Spirit Program 1200 Children in Gurgaon, Indore and Jaipur Benefit from the Effort
New Delhi July 23, 2014 Teleperformance India's literacy program for young children in its neighbourhood has been judged the Best Community Spirit Program in the Asia Pacific region by Contact Centre World, a worldwide association focused on propagating best practices in the BPO industry.
The literacy program is a part of the Corporate Social Responsibility efforts of Teleperformance employees, called 'Citizens of the World', fuelled by a small voluntary contribution, which in India starts with as little as Rs. 25 per month. The 'Citizens of the World' initiative runs in 62 countries where the US$ 3.23 billion global BPO services and customer experience management leader has operations. In India, the 'Citizens of the World' effort has touched over 1,200 children across Gurgaon, Indore and Jaipur.
In addition, Teleperformers, as the employees are called, invest in gifting hope and happiness to the children by celebrating half a dozen festivals and national days with them. Teleperformers not only visit the schools supported by them in Gurgaon, Indore and Jaipur but also invite the students to spend a day at Teleperformance India's contact centers.
Teleperformance was selected from more than a hundred outsourcing firms from Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Philippines and Singapore by an eminent jury from the industry making the final pick.
"Teleperformers propagate CSR as Citizen Social Responsibility since they believe that the responsibility of change lies within the heart and mind of every capable individual who can be the change that she wishes to bring in the society," says Mr Sanjay Mehta, Managing Director Teleperformance India.
"It is matter of joy that the efforts of Teleperformers, towards the less advantaged in our community, is getting noticed. We owe special gratitude to the three social entrepreneurs--Captain Indrani Singh, Sunita Yadav and Vijaylaxmi Somani--who welcome Teleperformers to add value through time and effort," adds Mr Mehta.
Mr Raj Wadhwani, President of Contact Center World said, "We congratulate the team at Teleperformance India for winning the Best Community Spirit award that recognizes significant contribution the firm makes within the community. It is indeed an effort worthy of emulation by all."
The jury commended the CSR initiatives by Teleperformance India for setting realistic goals and implementing with ease and utmost simplicity.
About Teleperformance India
Teleperformance that began its operations in India in 2001, offers customer service solutions ranging from customer acquisition, customer care, tech support, debt collection, BPO, social media and analytics to the US, UK, EMEA and other English speaking nations from its centres in Gurgaon, Indore and Jaipur.
With a team of over 4,000 Teleperformers, the Indian contact centres extends support to offshore and domestic clients in English and 10 other regional languages.
About Teleperformance Group
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2013, it reported consolidated revenue of 2,433 million euro ($3,236 million, based on 1 euro = $1.33).
With close to 149,000 employees across around 230 contact centres in 62 countries, it manages programs in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.
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New Delhi July 23, 2014 Teleperformance India's literacy program for young children in its neighbourhood has been judged the Best Community Spirit Program in the Asia Pacific region by Contact Centre World, a worldwide association focused on propagating best practices in the BPO industry.
The literacy program is a part of the Corporate Social Responsibility efforts of Teleperformance employees, called 'Citizens of the World', fuelled by a small voluntary contribution, which in India starts with as little as Rs. 25 per month. The 'Citizens of the World' initiative runs in 62 countries where the US$ 3.23 billion global BPO services and customer experience management leader has operations. In India, the 'Citizens of the World' effort has touched over 1,200 children across Gurgaon, Indore and Jaipur.
In addition, Teleperformers, as the employees are called, invest in gifting hope and happiness to the children by celebrating half a dozen festivals and national days with them. Teleperformers not only visit the schools supported by them in Gurgaon, Indore and Jaipur but also invite the students to spend a day at Teleperformance India's contact centers.
Teleperformance was selected from more than a hundred outsourcing firms from Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Philippines and Singapore by an eminent jury from the industry making the final pick.
"Teleperformers propagate CSR as Citizen Social Responsibility since they believe that the responsibility of change lies within the heart and mind of every capable individual who can be the change that she wishes to bring in the society," says Mr Sanjay Mehta, Managing Director Teleperformance India.
"It is matter of joy that the efforts of Teleperformers, towards the less advantaged in our community, is getting noticed. We owe special gratitude to the three social entrepreneurs--Captain Indrani Singh, Sunita Yadav and Vijaylaxmi Somani--who welcome Teleperformers to add value through time and effort," adds Mr Mehta.
Mr Raj Wadhwani, President of Contact Center World said, "We congratulate the team at Teleperformance India for winning the Best Community Spirit award that recognizes significant contribution the firm makes within the community. It is indeed an effort worthy of emulation by all."
The jury commended the CSR initiatives by Teleperformance India for setting realistic goals and implementing with ease and utmost simplicity.
About Teleperformance India
Teleperformance that began its operations in India in 2001, offers customer service solutions ranging from customer acquisition, customer care, tech support, debt collection, BPO, social media and analytics to the US, UK, EMEA and other English speaking nations from its centres in Gurgaon, Indore and Jaipur.
With a team of over 4,000 Teleperformers, the Indian contact centres extends support to offshore and domestic clients in English and 10 other regional languages.
About Teleperformance Group
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2013, it reported consolidated revenue of 2,433 million euro ($3,236 million, based on 1 euro = $1.33).
With close to 149,000 employees across around 230 contact centres in 62 countries, it manages programs in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.
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