In the following case one can clearly view the leadership at BBC and steps taken to solve the same..
PROBLEMS FACED IN BBC were
1.Bureaucracy
2.Lack of a creative environment.
3.Poor management.
4.Lacked proper induction program.
5.High costs.
6.Lack of co-operation amongst the departments.
Steps that were taken to identify the problems. were
Cut the crap : Make it happen.
Appreciative Inquiry Process: “Just Imagine”- created 7 themes for seven areas of change.
17 divisional teams.
Consultation process.
Upfront.
Big conversation.
Desired Results (main changes)
Main six themes.
Main six values.
Initiatives taken to achieve the desired results.
Bottom- down approach.
In-house training programs.
Involvement of stakeholders.
Pilot testing of the training program before implementation.
360-degree feedback.
Training for 3 levels: senior leader, established leader, team leader.
Action orientation.
Job swapping,
job shadowing…
Online training.
Mentoring.
PROBLEMS FACED IN BBC were
1.Bureaucracy
2.Lack of a creative environment.
3.Poor management.
4.Lacked proper induction program.
5.High costs.
6.Lack of co-operation amongst the departments.
Steps that were taken to identify the problems. were
Cut the crap : Make it happen.
Appreciative Inquiry Process: “Just Imagine”- created 7 themes for seven areas of change.
17 divisional teams.
Consultation process.
Upfront.
Big conversation.
Desired Results (main changes)
Main six themes.
Main six values.
Initiatives taken to achieve the desired results.
Bottom- down approach.
In-house training programs.
Involvement of stakeholders.
Pilot testing of the training program before implementation.
360-degree feedback.
Training for 3 levels: senior leader, established leader, team leader.
Action orientation.
Job swapping,
job shadowing…
Online training.
Mentoring.