Description
How do we test attitudes and values of employees in organisations.
An Offering at His Feet…
HUMAN RESOURCE MANAGEMENT
ATTITUDE AND VALUE TEST
By: Kashyap.R Subhash.A Gautham.N
ATTITUDE
? An attitude can be defined as a positive or negative
evaluation of people, objects, event, activities, ideas, or just about anything in your environment.
? An attitude is “the relatively stable over behavior of
a person which affects his status”.
VALUES
? The manner in which people behave in order to
achieve their objective.
? Behaviour of the individual which best suits the
environment without degrading it.
Why do you think Values and Attitudes are important in work place?
Attitude at Work
? Collections of feelings, beliefs, and thoughts
about how to behave that people currently feel about their jobs and organizations.
Influences managers’ thoughts and feelings about their specific jobs and organizations.
Components of Attitude
BETARI Box Model
MY ATTITUDE
AFFECTS
AFFECTS
YOUR BEHAVIOR
MY BEHAVIOR
AFFECTS
AFFECTS
YOUR ATTITUDE
Attitude @ Work helps in
Job satisfaction is the collection of positive feelings and beliefs that people have about their current jobs.
Organizational commitment is the collection of feelings and beliefs that people have about their organizations as a whole.
? Job Satisfaction A collection of feelings and beliefs that managers have about their current jobs. ?Managers high on job satisfaction have a positive view of their jobs. ?Levels of job satisfaction tend to increase as managers move up in the hierarchy in an organization.
? Organizational Commitment
? Believe in what their organizations are doing ? Proud of what their organizations stand for ? More likely to go above and beyond the call of duty ? Less likely to quit
Positive Attitude in the workplace can make a big difference...
?Career success ?Stress reduction ?Less sick days and better productivity ?Improve customer relations and improve sales: ?Become a better leader ?Improve the attitude of other employees ?Improve teamwork ?Improve motivation for yourself and others ?Improve decision-making and overcome challenges ?Improve Interpersonal Relations
Values @ Work – “belief”
?A
worker’s personal convictions about what outcomes one should expect from work and how one should behave at work.
? The most general and long-lasting feelings and
beliefs people have that contribute to how they experience work.
Types of Values
? Intrinsic - related to the nature of work itself
What type of work, how is the work, environment and people.
? Extrinsic - related to the consequences of work
What you get from your work, benefits, results and consequences.
INTRINSIC
Interesting work Challenging work Learning new things Making important contributions Responsibility and autonomy Being creative
&
EXTRINSIC
High pay Job security Job benefits Status in wider community Social contacts Time with family Time for hobbies
Values for Managers
? Strong Work Ethic ? Dependability and Responsibility ? Possessing a Positive Attitude
? Adaptability
? Honesty and Integrity ? Self – Motivated ? Motivated to Grow & Learn ? Strong Self – Confidence ? Professionalism ? Loyalty
How people feel at the time they actually perform their jobs
Attitude Measurement
Attitude measurement can be divided into two basic categories
•Direct Measurement (LIKERT SCALE and Semantic Differential) •Indirect Measurement (Projective Techniques)
Three Basic Dimensions of Attitudes
? Evaluation is concerned with whether a person thinks
positively or negatively about the attitude topic (e.g. dirty – clean, and ugly - beautiful).
? Potency is concerned with how powerful the topic is for
the person (e.g. cruel – kind, and strong - week).
? Activity is concerned with whether the topic is seen as
active or passive (e.g. active – passive).
Time to Test your Attitude and Values
Limitations
? Unawareness: People are unaware of what is being
measured or what they are expected to express.
? Positive Self-Image: To preserve a positive self-image,
people’s responses may be affected by social desirability.
? Lack of Interest: Managers generally feel this to be waste
of Time.
? Effectiveness of Scale: Varies according to type of
measurement
doc_898494270.ppt
How do we test attitudes and values of employees in organisations.
An Offering at His Feet…
HUMAN RESOURCE MANAGEMENT
ATTITUDE AND VALUE TEST
By: Kashyap.R Subhash.A Gautham.N
ATTITUDE
? An attitude can be defined as a positive or negative
evaluation of people, objects, event, activities, ideas, or just about anything in your environment.
? An attitude is “the relatively stable over behavior of
a person which affects his status”.
VALUES
? The manner in which people behave in order to
achieve their objective.
? Behaviour of the individual which best suits the
environment without degrading it.
Why do you think Values and Attitudes are important in work place?
Attitude at Work
? Collections of feelings, beliefs, and thoughts
about how to behave that people currently feel about their jobs and organizations.
Influences managers’ thoughts and feelings about their specific jobs and organizations.
Components of Attitude
BETARI Box Model
MY ATTITUDE
AFFECTS
AFFECTS
YOUR BEHAVIOR
MY BEHAVIOR
AFFECTS
AFFECTS
YOUR ATTITUDE
Attitude @ Work helps in
Job satisfaction is the collection of positive feelings and beliefs that people have about their current jobs.
Organizational commitment is the collection of feelings and beliefs that people have about their organizations as a whole.
? Job Satisfaction A collection of feelings and beliefs that managers have about their current jobs. ?Managers high on job satisfaction have a positive view of their jobs. ?Levels of job satisfaction tend to increase as managers move up in the hierarchy in an organization.
? Organizational Commitment
? Believe in what their organizations are doing ? Proud of what their organizations stand for ? More likely to go above and beyond the call of duty ? Less likely to quit
Positive Attitude in the workplace can make a big difference...
?Career success ?Stress reduction ?Less sick days and better productivity ?Improve customer relations and improve sales: ?Become a better leader ?Improve the attitude of other employees ?Improve teamwork ?Improve motivation for yourself and others ?Improve decision-making and overcome challenges ?Improve Interpersonal Relations
Values @ Work – “belief”
?A
worker’s personal convictions about what outcomes one should expect from work and how one should behave at work.
? The most general and long-lasting feelings and
beliefs people have that contribute to how they experience work.
Types of Values
? Intrinsic - related to the nature of work itself
What type of work, how is the work, environment and people.
? Extrinsic - related to the consequences of work
What you get from your work, benefits, results and consequences.
INTRINSIC
Interesting work Challenging work Learning new things Making important contributions Responsibility and autonomy Being creative
&
EXTRINSIC
High pay Job security Job benefits Status in wider community Social contacts Time with family Time for hobbies
Values for Managers
? Strong Work Ethic ? Dependability and Responsibility ? Possessing a Positive Attitude
? Adaptability
? Honesty and Integrity ? Self – Motivated ? Motivated to Grow & Learn ? Strong Self – Confidence ? Professionalism ? Loyalty
How people feel at the time they actually perform their jobs
Attitude Measurement
Attitude measurement can be divided into two basic categories
•Direct Measurement (LIKERT SCALE and Semantic Differential) •Indirect Measurement (Projective Techniques)
Three Basic Dimensions of Attitudes
? Evaluation is concerned with whether a person thinks
positively or negatively about the attitude topic (e.g. dirty – clean, and ugly - beautiful).
? Potency is concerned with how powerful the topic is for
the person (e.g. cruel – kind, and strong - week).
? Activity is concerned with whether the topic is seen as
active or passive (e.g. active – passive).
Time to Test your Attitude and Values
Limitations
? Unawareness: People are unaware of what is being
measured or what they are expected to express.
? Positive Self-Image: To preserve a positive self-image,
people’s responses may be affected by social desirability.
? Lack of Interest: Managers generally feel this to be waste
of Time.
? Effectiveness of Scale: Varies according to type of
measurement
doc_898494270.ppt