An Introduction to Organizational Behaviour

ORGANIZATIONAL BEHAVIOUR PROJECT
PROF. Y.G. CHOUKSEY

AGENDA
y y y y y y y

What is an Organization? Functions, Roles and Skills of a Manager. Defining Organizational Behaviour Purpose of OB Disciplines Contributing to OB. Challenges Concerns

What is an Organization????
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.

What Managers do??
Managers (or administrators)
Individuals who achieve goals through other people.

Managerial Activities ? Make decisions ? Allocate resources ? Direct activities of others to attain goals

Functions

planning
Leading
Organizing

Controlling

Managerial Roles
DECISIONAL

Interper sonal
INFORMATIONAL

Roles«

Management Skills

Technical Skills

Human Skills

Conceptual Skills

DEFINING OB«.
y ´Organizational

behavior is the study and application of how individuals, groups and the organization structure behave in the organization.µ behavior is a systematic study of actions and reactions of individuals, groups and sub-systems.µ

y ´Organizational

DEFINING OB«
y

´Actions and attitudes of individuals and groups towards one another and towards the organization as a whole, and its effect on the organization·s functioning and performance.µ

y

´Organizational behavior is concerned with the study of what people do in an organization and how there behavior affects the organizations performance.µ

Purpose«..
y is

a study managers in Effectiveness of

y Helps y Helps

Organization

Contributing Disciplines To OB«.
Psychology

Social

psychology

OB
Sociology

Anthropology

Psychology

Sociology«.

Social psychology«.

Anthropology«..

Challenges«
Globalization y Work force Diversity y Enhancing Productivity and Quality
y

Challenges Continued«
Improving Customer Service y Enhancing Innovation and Change y Inculcating Peoples Skills y Networked Organization
y

Challenges«
Work ² Life Conflict y Ethical Behavior y Empowerment Of People y Positive Work Environment
y

Concerns of OB
y Productivity

y Effectiveness

y Efficiency

yAbsenteeism yJob

satisfaction

y Organizational

Citizenship Behavior (OCB)
y Deviant Workplace

Behavior



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