Definition of account planning by Bill Bern Bach: “at the heart of a creative philosophy is the belief that nothing is so powerful as an insight into human nature,
what compulsions drive a man,
what instincts dominate his action,
Even though his language so often camouflages what really motivates him.
For if you know these things about (a) man you can touch him at the core of his being.”
Account planning Process
1. Discovering & Defining the Advertising Task
2. Preparing the Creative Brief
3. Creative Development
4. Presenting the Advertising to the Client
5. Tracking the Advertising Performance
1. Discovering & Defining the Advertising Task:
Organizes information about the consumer & marketplace from every source available
Analysis of Current Marketing Information
Deductive reasoning
Intuition driven by conversations w/consumers
Task Definition, based on consumer insight becomes the creative brief
2. Preparing the Creative Brief
Creative brief addresses these Key Issues:
Who is the Typical Target Consumer?
Demographics
Psychographics
Usage and Behavior
How do Consumers View the Brand?
What is the Role for Advertising?
Focus on the Consumer
Written From Consumer POV
Use THEIR terminology
Introduces the Creative Department to the Person They’re Talking to
Know the Creative Team/Confidence of
Brief MUST be single-minded
Imaginative Description of Target Group
Brand Specific
3. Creative Development
Always Available
Consumer Litmus Test
Very Delicate
Must be encouraging
Not Leading
Not Dictatorial
Success built on good judgment & trust/relationship with creatives
4. Presenting the Advertising to the Client
Introductory:
Summarize the brief
Present the Key Insight
Describe the Consumer
Presentation can be elaborate (videos, brandscapes, composites)
Consumer Reaction to Advertising
“Let the Consumer Tell us”
5. Tracking the Advertising Performance
Feedback: Tracking the Advertising
• Do they get it?
• What do they get?
• What do they remember?
• Are there dynamics in the marketplace that can and should affect the next stage?
• What’s going on?
• What’s new?
• What is cumulative impact on brand?
what compulsions drive a man,
what instincts dominate his action,
Even though his language so often camouflages what really motivates him.
For if you know these things about (a) man you can touch him at the core of his being.”
Account planning Process
1. Discovering & Defining the Advertising Task
2. Preparing the Creative Brief
3. Creative Development
4. Presenting the Advertising to the Client
5. Tracking the Advertising Performance
1. Discovering & Defining the Advertising Task:
Organizes information about the consumer & marketplace from every source available
Analysis of Current Marketing Information
Deductive reasoning
Intuition driven by conversations w/consumers
Task Definition, based on consumer insight becomes the creative brief
2. Preparing the Creative Brief
Creative brief addresses these Key Issues:
Who is the Typical Target Consumer?
Demographics
Psychographics
Usage and Behavior
How do Consumers View the Brand?
What is the Role for Advertising?
Focus on the Consumer
Written From Consumer POV
Use THEIR terminology
Introduces the Creative Department to the Person They’re Talking to
Know the Creative Team/Confidence of
Brief MUST be single-minded
Imaginative Description of Target Group
Brand Specific
3. Creative Development
Always Available
Consumer Litmus Test
Very Delicate
Must be encouraging
Not Leading
Not Dictatorial
Success built on good judgment & trust/relationship with creatives
4. Presenting the Advertising to the Client
Introductory:
Summarize the brief
Present the Key Insight
Describe the Consumer
Presentation can be elaborate (videos, brandscapes, composites)
Consumer Reaction to Advertising
“Let the Consumer Tell us”
5. Tracking the Advertising Performance
Feedback: Tracking the Advertising
• Do they get it?
• What do they get?
• What do they remember?
• Are there dynamics in the marketplace that can and should affect the next stage?
• What’s going on?
• What’s new?
• What is cumulative impact on brand?