Accenture Strategy

Description
This is a presetation explaining on evolution of accenture, strategies adopted, key success factors(KSF) of accenture,

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Chapter Summary

Evolution of Accenture
Key Success Factors Branding of Accenture Vulnerabilities Recommendations

Shailesh J. Mehta School of Management, IIT Bombay

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Nicher 10% Follower 20%

Market segmentation

Leader 40%

Challenger 30%

Shailesh J. Mehta School of Management, IIT Bombay

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Leader

• Expanding total market • Defending Market Share • Expanding Market Share

Challenger

• • • •

Objective Opponent General attack strategies Choosing specific attack strategies

Shailesh J. Mehta School of Management, IIT Bombay

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Follower

• • • •

Counterfeiter Cloner Imitator Adapter

Nicher

• Creating niches • Expanding niches • Protecting niches

Shailesh J. Mehta School of Management, IIT Bombay

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2003 “High Performance.Delivered” 2002 New positioning “ Innovation Delivered” 2000 Independence, Emergence of Accenture 1989 Anderson Consulting

1942 Consulting arm Aurther Anderson

Shailesh J. Mehta School of Management, IIT Bombay

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Effective rebranding after separation from Anderson Consulting New name but same touch USP changing with times Innovative revenue sharing model and taglines

Shailesh J. Mehta School of Management, IIT Bombay

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January 2001 – spun-off Rebranding – $200 million, 47 nations, 147 days “Renamed. Redefined. Reborn 01.01.01” July 2001 – IPO ($1.7 billion) October 2001 – Enron? February 2002 – I am your idea What next? October 2003 – “Go on. Be a Tiger.”

Shailesh J. Mehta School of Management, IIT Bombay

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150 million$ 100 50 0 83.7 89.3 86.9 98.9

122.7 117.3 121.9
74.3

2003 2004 2005 2006 2007 2008 2009 2010 15 billion$ 10 5 0 2003 2004 2005 2006 2007 2008 2009 2010 5.3 5.7 6.2 6.7 7.3

7.9

7.7

Shailesh J. Mehta School of Management, IIT Bombay

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What went wrong? Personification of brand Over reliance on a single brand ambassador Over exposure Extended relationship Atonement – $50 million – Its what you do next that counts

Shailesh J. Mehta School of Management, IIT Bombay

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150 million$ 100 50 0 83.7 89.3 86.9

122.7 117.3 121.9

98.9
74.3

2003 2004 2005 2006 2007 2008 2009 2010 15 billion$ 10 5 5.3 5.7 6.7 7.3 7.9 7.7 7.5

6.2

0
2003 2004 2005 2006 2007 2008 2009 2010
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Shailesh J. Mehta School of Management, IIT Bombay

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Shailesh J. Mehta School of Management, IIT Bombay

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Vendor
Deloitte IBM PWC Accenture E&Y CSC KPMG International Fujitsu HP Capgemini Other service vendors Total Market

Revenue (USD Bn) Market Share (%)
4.35 3.96 3.22 2.59 2.32 1.77 1.69 1.47 1.31 1.29 46.15 70.14 6.2 5.6 4.6 3.7 3.3 2.5 2.4 2.1 1.9 1.8 65.9 100

Accenture is one of the market leaders globally Global leader in technology consulting

Market leader in EMEA region

Source: Gartner’s “Market share analysis of top 10 consulting providers”, 2009
Shailesh J. Mehta School of Management, IIT Bombay

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Shailesh J. Mehta School of Management, IIT Bombay

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• Using multiple brand ambassadors- market specific • Green Accenture- Use Cloud computing • Rebranding Accenture again‘Sustainable performance. Delivered’

Shailesh J. Mehta School of Management, IIT Bombay

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Shailesh J. Mehta School of Management, IIT Bombay

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