total quality management

Total Quality Management (TQM): A Comprehensive Guide Introduction In today’s competitive business environment, customer satisfaction, efficiency, and continuous improvement are vital for success. Total Quality Management (TQM) is a philosophy and methodology designed to embed quality...

Description The industrial revolution that occurred in Europe, America and other developed countries led to fierce competition amongst firms. It must be stated that most managers during this early period of industrial revolution, chose their corporate strategies with little or o regard for...

Description Objective is strategic goal, set by the organization through its strategic planning process for attainment of vision in larger frame of the future. Today, find much literature which abounds with case studies of successful companies, descriptions of quality concepts, and quality...

Description This paper examines two research questions. Firstly, is a re-engineered company a suitable platform for the subsequent application of TQM principles? Secondly, is BPR an appropriate means to transform an organisation operating along traditional lines into one which is managed using...

Description TQM is the way of managing for the future, and is far wider in its application than just assuring product or service quality – it is a way of managing people and business processes to ensure complete customer satisfaction at every stage, internally and externally. TQM, combined with...

Description The total quality management has become internationally interesting topic. Several research papers investigate the impact of total quality management on customer satisfaction in both service and manufacturing industries. Many research papers were done in developed countries, on the...

Description Lean Manufacturing arose from the Toyota Production System. The variants of Lean Manufacturing, such as TQM, were originally founded in the Japanese automotive industry, buttheir evolution was mostly carried out in the West. The aim of this paper is to produce a comparative study...

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Description This study empirically examines the extent to which Total Quality Management (TQM) and project performance are correlated and the effects of TQM on project performance. 11 Journal of Science & Technology Vol. (17) No. (2) 2012 THE EFFECT OF TOTAL QUALITY MANAGEMENT ON CONSTRUCTION...

Description The requirements in terms of information availability, risk precaution and control in the food industry continue to increase. In this context the interest of companies in the Total Quality Management (TQM) approach is also increasing. This development attracts notice to Business...

Description This study addresses managers’ awareness and familiarity with Total Quality Management (TQM). Eighteen semi-structured, in-depth interviews were conducted with managers working in a variety of service organizations in Greece The Qualitative Report Volume 12 Number 1 March 2007...

Description Total quality management practices in construction industries can be described as the processes or that aligns the business performance strategy to the business processes in the hopes of achieving customer satisfaction and product and services quality. American Journal of Applied...

Description This paper focuses on the crucial aspects of TQM right from introducing concepts in an organization, especially for those who have not traditionally tuned themselves too much with understanding customer needs and business processes. ISSN: 2319-5967 ISO 9001:2008 Certified...

Description Total Quality Management: What Is It? The management choice of the nineties is more than a program; it is a commitment to a new way of life, personally, professionally, and as a world citizen. 1 Unit 6: INTRODUCTION TO QUALITY ASSURANCE and TOTAL QUALITY MANAGEMENT (key-words...

Description The literature on quality contains numerous case studies of successful companies and descriptions of quality concepts and quality improvement programs. The purpose of this study is to determine the critical factors of total quality management. Problems and Perspectives in...

Description Total quality management as an approach originated from quality assurance methods. These methods were adopted during World War 1. The war resulted in the poor quality of production. To quench this issue Quality Inspectors or auditors were placed on the production units to point out...

Description During the 1990s Total Quality Management (TQM) became diffused to Burkina Faso. The overarching logic of privatization due to Structural Adjustment Programs prepared the ground for far-reaching changes in management practices. Total Quality Management in the African business...

Description For more than two decades “quality” and “quality management systems” have been leading buzzwords in the business world. doc_476645594.pdf

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Description Based on the fact that the quality, both in theory and practice, has been promoted as the most important dimension of competitiveness, improvement of quality stands out as the primary task of enterprises in Serbia 1. INTRODUCTION Global competition and more demanding customers have...