tata motor

Description India is an emerging country with huge potential. The domestic economy is now growing at around 9-10% per annum and India's importance in global terms is being reinforced by rapidly rising exports and domestic consumption. The automotive industry is at the center of India's new...

Description Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience...