social constructionism

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    Visitor interactions with hotel employees: the role of nationality

    Description This paper aims to report the results of a study into visitor evaluations of interactions with hotel employees in Mauritius. Given that the island’s core tourism product is based on luxury resorts, tourist-hotel employee interactions possess a potential for determining satisfactory...
    • jasminepvk
    • Thread
    • cross-cultural differences hotel employees national cultures phenomenology service interaction service values social constructionism tourism
    • Replies: 0
    • Forum: Others
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