Description
A service-level agreement (SLA) is a part of a service contract where a service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service or performance).
Formation of Agreement: Cases
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Formation of Agreement: Cases...
Description
A service-level agreement (SLA) is a part of a service contract where a service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service or performance).
Project Performance Services
The Municipality must assure that...