satisfied

Hello Friends, Are you satisfied with Budget 2015-2016 or did you expect more? Share your view's

customers—a sure sign of your company’s success? Actually not, as Xerox Corporation discovered. Its merely satisfied customers were six times less likely to buy again from Xerox than its totally satisfied customers. What explains this? And how can companies ensure true customer loyalty—that...

There are no industry standards for measuring customer satisfaction in the global services industry. In their absence supposed discontent can take on epic proportions and all feedback can appear that customers should aspire to implement by Deborah Kops, Head, Program Planning and Development...