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Regain Management “ The cost of acquiring a new customer is 9 to 12 times that of holding on to an existing customer.”-Philip Kotler A study conducted by Andersen Consulting in conjunction with EIU found that businesses are intensifying their focus on customer and are taking a more...

Bankers Might Need 50 Years to Regain Credibility: Joe Mysak Commentary by Joe Mysak Oct. 7 (Bloomberg) -- Discredited and vilified. Those are the words that can begin to describe the people most Americans would term ``bankers.'' Rarely has a broadly defined category of occupation sunk so...

The market exhibited a lot of pessimism, opening 500 points down. However, it showed surprising resilience as it climbed up to close in the green after spending seven days declining from its previous day's close. Even though FIIs seem to be pulling out their funds in daily increments, the...

Hockey coach Joaquim Carvalho believes that Indian men have the talent to excel at 2008 Beijing Games and the Champions Challenge tournament here would be the first step in the long journey towards regaining Olympic glory. "Our main goal in the immediate future is to qualify for the 2008...