real life tqm

TQM HAS BEEN IMPLEMENTED IN 1. TVS GROUP. 2. BOEING AIRCRAFT. 3. RELIANCE. 4. TATA. 5. L&T. 6. HMT. 7. ITI.

The construction industry has arrived late to TQM, probably due to the tendency to easily brushaside anything in management that is new, or to dismiss TQM as a fad. Continuous improvement is not a fad but a necessary part of management’s obligation to properly run its company. Gone are the boom...