rapport

Rapport is the ultimate key to selling. If you’ve got great rapport with customers, they’ll naturally want to buy from you, and every customer meeting tends to be more productive. If rapport is weak, every meeting is awkward and difficult, and making a sale becomes next to impossible. The...

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Rapport building is the single most important aspect of our communication . In fact,all communication efforts can get futile if we do not have a rapport with our team members. Here is a nice article on "Basic Techniques for Building Rapport" from the web pages of dummies.com . I hope all of...