quality costing

  1. J

    An exploratory investigation of an integrated contingency model of strategic management

    Description This study examines the effect of strategic choices, market orientation, and company size on two distinct dimensions of strategic management accounting (SMA) and, in turn, the mediating effect of SMA on company performance. A model is advanced and tested using structural equation...
  2. alistair24

    CRM- Hotel Industry

    <h1>Customer relationship management in Hotel Industry</h1> Topic: Customer relationship management - A Comparative Analysis of The Taj vs The Orchid Contents Section I 1) Conceptual Framework for CRM 2) Key CRM Principles 3) Customer Relationship Life Cycle 4) The Emergence of CRM Practice...
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