#hoteltrends2025

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    Where Did My Tip Go? The Service Charge Scam in Modern Hospitality

    Many hotel guests believe that paying a service charge guarantees fair compensation for the hardworking staff behind their seamless experiences. The idea is simple and comforting: a 10-15% service charge added to your bill is a direct way to reward good service. Yet, behind this seemingly...
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    Welcome to Your Emotionless Suite: Are Robots Replacing Human Hospitality?

    Automation has become the heartbeat of modern hospitality, rapidly transforming the way hotels operate and how guests experience their stays. From voice-activated room controls that adjust lighting and temperature with a simple command to robotic concierges that can handle requests without a...
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