hospitality management

Description The purpose of this paper is to show how to identify red flags in letters responding to customer complaints and demonstrate elements of effective response letters International Journal of Culture, Tourism and Hospitality Research Writing a credible form letter: implications for...

Description The purpose of this paper is to describe a framework and illustration to assess and manage the perceived content and experiences in hospitality processes through the lens of teleological actions. Teleological actions are movements into the future that are believed to move either...

Description The emergent paradigm of hospitality studies does not have a coherent philosophical foundation. In seeking to identify a philosophy of hospitality this paper explores Derrida’s contribution, along with other writers in philosophy and postcolonial theory, who are either writing in the...

Description This discussion paper aims to provide an introduction to revised ways of understanding and approaching the study of hospitality. International Journal of Culture, Tourism and Hospitality Research Discovering hospitality: observations from recent research Conrad Lashley Article...

Description This paper examines customers’ participation in the production of commercial hospitality. Drawing on a study of queer consumers (i.e. lesbian, gay, bisexual and transgender individuals), the paper considers the ways in which frequently circulated understandings, or myths, shaped...

Description To ascertain if the use of attractive staff is common practice within the hospitality industry in Edinburgh. International Journal of Culture, Tourism and Hospitality Research Aesthetic labor, rocky horrors, and the 007 Dynamic Bernie Quinn Article information: To cite this...

Description This paper’s aim is to help hospitality management executives and graduate students to understand and to develop marketing expertise in the small hotel sector. International Journal of Culture, Tourism and Hospitality Research Executive training exercises in small hotel marketing J...

Description An emerging hospitality studies focus amongst British academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. This short paper introduces the papers in the special issue. International Journal of Culture, Tourism and...

Description The aim of the paper is to help graduate students in the area of hospitality management to understand and deal with non-performance charges and attrition issues. International Journal of Culture, Tourism and Hospitality Research Executive training exercises in non-performance and...

Description The purpose of this Editorial is to introduce the current tourism and hospitality research interesting topics in Taiwan International Journal of Culture, Tourism and Hospitality Research Emerging tourism development for tourism and hospitality in Taiwan: Introduction to 2008 Taiwan...

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Description The paper entitled Study on some factors for healthy nutrition environment in restaurants in Southwestern Bulgaria examines some key factors leading to the formation of a healthy nutrition environment in tourist companies in Southwestern Bulgaria. I ISSN 1330-7533 TOURISM...

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