gap analysis

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    A Study Reports on Service Quality Gap Analysis For Banks

    Description In the management literature, gap analysis is the comparison of actual performance with potential performance. If a company or organization does not make the best use of current resources, or foregoes investment in capital or technology, it may produce or perform below its potential...
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    Report on Gap Analysis of Services offered in Retail Banking

    Description Retail banking is when a bank executes transactions directly with consumers, rather than corporations or other banks. Services offered include savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. REPORT ON GAP ANALYSIS OF SERVICES OFFERED IN...
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