formative and reflective indicator models

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    Extensions on the conceptualization of customer perceived value insights from the airline

    Description The purpose of this paper is to test and compare different conceptual approaches for perceived value in a service context International Journal of Culture, Tourism and Hospitality Research Extensions on the conceptualization of customer perceived value: insights from the airline...
    • jasminepvk
    • Thread
    • airline industry consumer behaviour customer satisfaction customer value formative and reflective indicator models loyalty modelling
    • Replies: 0
    • Forum: Globalization
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