customer experience management

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    Study on Customer Experience Management in Retailing

    Description Survival of fittest & fastest is the mantra of today's business game. To compete successfully in this business era, the retailer must focus on the customer's buying experience. To manage a customer's experience, retailers should understand what "customer experience" actually means...
    • pramitsingh30
    • Thread
    • customer experience management dim management paradise mba pgdfm pgdfmp pgdhrm pgdim pgdmm pgdom pgfm retailing
    • Replies: 0
    • Forum: Retail Management
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