concept of tqm
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Assessment of the Middle Administrative Leaderships Awareness of the Implementation
Description This study aims to identify the role of the modern concept of total quality management (TQM) and how it is applied by the middle management that links between senior management and clients in the most important service sector: banks. It also aims to identify the middle management’s...- jasminepvk
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- application of tqm commercial banks concept of tqm importance of tqm middle management
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- Forum: Leadership
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Total Quality Management (TQM)
Description The PPT explaining about Total Quality Management (TQM). LOGO TOTAL QUALITY MANAGEMENT Introduction ?What is quality? “Quality is customer satisfaction” “Quality is Fitness for Use” ? “The totality of features and characteristics of a product or service that bears on its ability...- pongal1990
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- concept of tqm criticism of tqm elements of tqm obstacles in implementing tqm
- Replies: 0
- Forum: Total Quality Management