call center industry

Description The BPO industry in India is gaining momentum and promises to add 3.3 Million jobs in India a country where productive employment is scare. BPO promises to transform India economically much in the way as oil transformed the economies of West Asian countries. Understanding BPO/Call...

Description A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound...