We’re at a fascinating crossroads in the evolution of banking. Artificial intelligence (AI), once considered futuristic, is now deeply embedded in our financial systems—from fraud detection to customer service chatbots, risk assessments to algorithmic trading. As AI takes on increasingly complex...
Introduction
Over the past decade, digital banking has transformed how we interact with our finances. From mobile apps to UPI payments, banking is no longer about visiting branches or standing in queues. But with this transformation comes a growing debate — is digital banking truly empowering...