Description
This research aims to investigate whether emotions can be considered as a suitable
variable to segment visitors at a museum. Furthermore, it seeks to analyse whether emotions influence
visitor satisfaction and whether this depends on objective variables (such as age, gender and level...
Description
This research aims to investigate whether emotions can be considered as a suitable
variable to segment visitors at a museum. Furthermore, it seeks to analyse whether emotions influence
visitor satisfaction and whether this depends on objective variables (such as age, gender and level...