80/20

Anyway, as you may know, the 80/20 rule is a principle (sometimes called the Pareto Principle) that holds that 80% of the effects come from 20% of the causes. In other words, 80 percent of your revenue comes from 20 percent of your customers. 80 percent of your work is done by 20 percent of your...

You know how sometimes you suddenly keep hearing the same phrase over and over again? It’s been that way for me this week with the so-called “80/20 rule.” I keep stumbling over it in the media, and yesterday my friend even mentioned it over coffee. (Actually, she may have been talking about her...