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  1. S

    Banking sector reforms in india

    hi...hope u will like it..this ppt is all abt the need of gap analysis...hw to analyse the gap and what are the cycles for that and insurance indusatry,,,,,,
  2. S

    Marketing of Services ......GAP MODEL Applied..

    hey pp this could help you...:third:this ppt is all abt whata rethe needs arising for custmer and what are the solutions ...hope u will like it....
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