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    CONVERSATIONS WITH TECHNICAL SUPPORT

    • Tech Support: "What version of the Mac OS are you using?" Customer: "Word 6.0." • Tech Support: "What browser are you using, Netscape or Microsoft?" Customer: "Netscape." Tech Support: "Could you read to me what it says at the top of the window?" Customer: "'Global Travel Conference -...
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    afdzalnazri Intro

    - Diploma Electronic Engineering - Degree Information Technology (Major Software Engineering)
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