THE INDIAN INSTITUTE OF PLANNING AND MANAGEMENT
NEW DELHI THESIS ON “GAP ANALYSIS AT WIPRO CUSTOMER SUPPORT DEPARTMENT”
SUBMITTED TO: PROF. SUMANTA SHARMA PROF. ALPI JAIN
UNDER THE GUIDANCE OF: MR. TANVEER SINGH
SUBMITTED BY:
TEJINDER SINGH ALUMNI ID NO.: DF79-M-0955 BATCH: FW 07-09
The...