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Describe the basic training process. Describe and illustrate how you would go about identifying training requirements. Explain how to distinguish between problems you can fix with training and those you can’t. Explain how to use five training techniques.

List the main types of selection interviews. Explain and illustrate at least six factors that affect the usefulness of interviews. Explain and illustrate each guideline for being a more effective interviewer. Effectively interview a job candidate.

Explain what is meant by reliability and validity. Explain how you would go about validating a test. Cite and illustrate our testing guidelines. Give examples of some of the ethical and legal considerations in testing. List eight tests you could use for employee selection, and how you would use...

Explain the main techniques used in employment planning and forecasting. List and discuss the main outside sources of candidates. Effectively recruit job candidates. Name and describe the main internal sources of candidates. Develop a help wanted ad. Explain how to recruit a more diverse workforce.

Job analysis The procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it. Job description A list of a job’s duties, responsibilities, reporting relationships, working conditions, and supervisory responsibilities—one product of a job...

Outline the steps in the strategic management process. Explain and give examples of each type of companywide and competitive strategy. Explain what a high performance work system is and why it is important. Illustrate and explain each of the seven steps in the HR Scorecard approach to creating...

Title VII of the Civil Rights Act (1964) An employer cannot discriminate on the basis of race, color, religion, sex, or national origin with respect to employment. Coverage All public or private employers of 15 or more persons. All private and public educational institutions, the federal...

The Manager’s Human ResourceManagement Jobs

Opportunity costs and comparative advantage A one factor Ricardian model Production possibilities Gains from trade Wages and trade Misconceptions about comparative advantage Transportation costs and non-traded goods Empirical evidence

The largest trading partners of the US Gravity model: influence of an economy’s size on trade distance and other factors that influence trade Borders and trade agreements Globalization, then and now Changing composition of trade Multinational corporations and outsourcing

Motivation is very much a function of the context of a person’s work and personal life. That context is greatly influenced by cultural variables, which affect the attitudes and behaviors of individuals (and groups) on the job

To maximize long term retention and use of international cadre through career management so that the company can develop a top management team with global experience To develop effective global management teams To understand, value, and promote the role of women and minorities in international...

Firms using an ethnocentric staffing approach fill key managerial positions with people from headquarters – that is, parent-country nationals (PCNs). In a polycentric staffing approach, local managers – host-country managers (HCNs) – are hired to fill key positions in their own country.

There is no permanent organization chart for the world. . . . It is of supreme importance to be ready at all times to take advantage of new opportunities.

It is no longer an era in which a single company can dominate any technology or business by itself. The technology has become so advanced, and the markets so complex, that you simply can’t expect to be the best at the whole process any longer.

The process by which a firm’s managers evaluate the future prospects of the firm and decide on appropriate strategies to achieve long-term objectives is called strategic planning. The basic means by which the company competes – its choice of business or businesses in which to operate and the...

Management’s ability to negotiate productively effects their ability to implement strategies Negotiation is the process of discussion by which two or more parties aim to reach a mutually acceptable agreement Negotiating across borders is more complex because of the number of stakeholders involved

Cultural communications are deeper and more complex than spoken or written messages. The essence of effective cross-cultural communication has more to do with releasing the right responses than with sending the “right” messages.

Culture and its effects on organizations Cultural variables Cultural value dimensions The Internet and culture Developing cultural profiles Culture and management styles around the world

Includes the expectation that corporations concern themselves with the social and economic effects of their decisions