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A. Credit Card Frauds: - a) Meaning: - A credit card is a money transaction device without using cash or fiduciary documents. b) Aware of Credit Card: - The credit card, as already seen, is a money transaction device. The institutions issuing the credit card give the card holders authority...

4. Credit Card Frauds A. Credit Card Frauds a) Meaning b) Aware of Credit Card c) Advantages of Credit Card d) Credit Card Frauds B. The Prevention of Frauds a) Duplicate Card b) White plastics c) Banker’s Role d) Cyber Laws e) Altering Sale terminals f) Internet Relays g) Monitoring...

j) Intra-Bank & Inter-Bank applications: - Computerization is now all pervasive in banks. Almost all the activities in a bank can be performed more efficiently with the help of computers. Broadly, we can divide the applications of computerization in banks in two types: I. Intra-Bank...

e) Customer Services: - The following customer services are offered through the system: i) Cash withdrawal (up to a specified limit) ii) Cheque/Cash deposit (the receipt being only for the deposit of the envelope containing cash but not for the amount therein) iii) Enquiry about balances iv)...

The Different Uses of Information Technology: - a) Single Window System (SWS): - • The cashier or teller who accepts the cash, keys in the data from his terminal after receipt of the amount. • The amount is straight away posted to the system. • If the customer wishes to update passbook...

3. What do Computers do in Banks? The Different Uses of Information Technology: a) Single Window System b) Any Time Banking c) Automated Teller Machines d) Shared Payment Network System e) Customer Service f) Telebanking g) Home Banking h) Electronic Fund Transfer i) Plastic Cards as...

D. Security Controls: - • Authentication of e-banking customers. • No repudiation and accountability for e-banking transaction of duties. • Appropriate measures to ensure segregation of duties. • Proper authorization controls within e-banking systems, databases and applications. • Data...

B. The Basel Committee’s Electronic Banking Group: - • The Basel Committee on Banking Supervision has taken the lead in this area through the creation of its Electronic Banking Group (EBG) in late 1999 – a group whose members represent 17 Central Banks and Bank Supervisory Agencies. • The...

A. Internet Banking in the United States: - • An average industry estimates indicates the about 13 million US households banked online by the end of 2000 – twice as many as in the previous years. • At the beginning of 2001, 37% of all US national banks, including nearly all of the largest...

2. Internet Banking: Challenges for Banks & Regulators A. Internet Banking in the United States  New Risks B. The Basel Committee’s Electronic Banking Group C. E-Finance Oversight D. Security Controls E. Legal & Reputational Risk Management

B. Risk & Rewards:- a) Operational Risk: - • ‘Operational Risk’, also referred to as ‘Transactional Risk’ is the most common form of risk associated with I-banking. • It takes them from of inaccurate processing of transactions, non-enforceability of contracts, compromises in data integrity...

A. Internet Banking:- a) Introduction: - The delivery channels including direct dial-up connections, private networks, public networks, etc. with the popularity of computers, easy access to Internet and World Wide Web (WWW), Internet is increasingly used by banks as a channel for receiving...

Executive Summary  Internet is increasingly used by banks as a channel for receiving instructions and delivering their products and services to their customers.  Different banks follow different levels for providing services on internet.  Compared to banks abroad, India banks offering...

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Index Sr. No. Topics 1 Quality 2 Service Quality 3 Research Model 4 Dimensions of Product and Service Quality 5 Perceived Service Quality 6 GAP Analysis 7 Conceptual Model 8 Achieving Service Quality 9 Deming’s 14 Points 10 Case Studies 11 Bibliography Quality What is Quality?  "The...

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Marketing Mix in Insurance Industry (7 P's) Q. Services Marketing Mix for Insurance (15 marks)   INTRODUCTION: Wherever there is uncertainty there is risk. We do not have any control over uncertainties which involves financial losses. The risks may be...

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