1. Write a detailed note with appropriate block diagrams on the concept of Communication and Persuasion in Consumer Behavior.
2. Discuss how a family can contribute as a Reference Group
3.Choose any one topic from the following and make a .ppt (not less than 25 slides) of your understanding...
Definition 1:
Customer Relationship Management (CRM) can be widely defined as company activities related to developing and retaining customers. It is a blend of internal business processes: sales, marketing and customer support with technology and data capturing techniques. Customer...