mmmm its actually difficult to just say yes or no .. for this topic.. being a girl .. i can tell for sure .. i have seen guys as well as girls top in their academics.. not being partial to ny1 gender and keeping gender in side.. it actually depends on how an individual performs .... n how well...
Hie .. hope u guys are doing great... i have uploaded service marketing notes.. chapter wise again.. hope it helps .. u all .. take care .. all the best ..
:kewl:
chapter 6 & 7 & 8 & 9 & 10 & 11 of mc graw hill .. service marketing..relationship marketing.. service recovery.. service development n design, employees role in services..
hie ... chapter 3 & 4 & 5 , consumer behaviour in services. and expectations is services, zone of tolerance..consumer perceptions of services.. service quality hope it helps ..
Complete Notes on Consumer Behaviour
hie .. consumer behaviour .. schiffman notes. from chapter 1 - 9 , 11 & 12 ..
hope it helps .. wil b uploading ppts of same ..cya .. tc
all the best ..
hie .. these are consumer behaviour schiffman notes .. il b uploading chapter wise (chpter 1 - Chpter 12)... unable to attach them ..
CHAPTER 1
Consumer Behavior: Its Origins and Strategic Applications
LEARNING OBJECTIVES
After studying this chapter students should be able to:
1. Understand...