Recent content by adrianta

  1. A

    SERVQUAL model VS GRONROOS model

    1. Anybody knows the advantage of SERVQUAL model compare to GRONROOS model, vice versa? 2. In specific industry, let say Marketing consulting industry which is the better model to implement? SERVQUAL or GRONROOS? elaborate your answer
  2. A

    corporate finance fundamentals - solution manual

    guyssssssss, i really need this file, my teacher very sucks, he didn,t teach my class.. and he just gave us very hardd assignment.. -_-
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