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Crisp: Lead Social & Influence Marketer

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Headquarters: Nantes, France
URL: The AI Customer Support Platform for Every Business - Crisp

Lead Social & Influence Marketer​


Remote (Europe-based preferred) or Nantes

Salary range: €40,000 – €60,000 gross / year

The Role​


Communities, content, and creators have been key to Crisp’s growth, long before paid marketing. Now we want to go further.

This is where you come in !

We’re looking for a Lead Social & Influence Marketer to help us scale what’s already working and take it to the next level.

You’ll join forces with Antoine (CMO) and Léo (our in-house product video content creator) to:

  • Build and nurture a global community of entrepreneurs, builders, and support pros
  • Grow Crisp’s voice and engagement on social media
  • Lead global PR and influencer marketing efforts
  • Co-lead our paid social strategy (brand awareness + retargeting)
  • Launch creator partnerships and real-world activations

We want to make Crisp the brand to follow in SaaS support, not just a tool, but a movement.

What you’ll do​

  • Grow and nurture a global, engaged community around Crisp’s mission and product
  • Collaborate with Léo to co-create diverse content formats and ideas
  • Manage PR outreach and secure earned media coverage internationally
  • Oversee paid social campaigns with a focus on data-driven optimization
  • Launch creator partnerships & real-world activations
  • Test, learn, and iterate to find the most impactful strategies

What we’re looking for​

  • Active and engaged online presence: you post, connect, and read regularly
  • Proven experience growing or leading communities, or deep involvement in one
  • Fluent in English and at least one other language (written and spoken)
  • Comfortable experimenting, failing fast, and adapting quickly
  • Ideally based in Europe, but fully remote candidates worldwide are welcome
  • Bonus: familiarity with automation tools or basic coding is a plus

No need for a fancy CV, just results and a “make it happen” mindset

What we’re not looking for​

  • Someone who avoids data or can’t make data-driven decisions
  • Internal politics players or poor collaborators
  • Those who struggle to accept feedback or lack humility
  • People coming from traditional corporate environments seeking rigid hierarchies

What makes Crisp special?​

  • 100% remote-first culture with flexible working hours
  • ‍No meetings, no deadlines, full trust and autonomy on your scope
  • No micromanagement, no personal KPIs: we focus on impact, not control
  • A collaborative, inclusive, and transparent team culture
  • Work with a modern stack and a small team that moves fast
  • Brand new MacBook and budget for your ideal desk setup, training, and books
  • 100% covered healthcare
  • Annual offsite with the team

Contract details​

  • Salary range: €40,000 – €60,000 gross / year

‍ Hiring Process​


Here’s what you can expect:

  • We review all applications and select a few candidates
  • First interview with a team lead
  • Background check
  • Complete a short use-case
  • Presentation and discussion of your use-case (remote or in Nantes)
  • Welcome aboard!



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