HUL Brand Product Portfolio Mix

Description
It describes the Hindustan Unilever's footprint in india. It covers all the major brands on HUL in india. It talks about brands, branding, line extensions, revitalization, portfolio, product depth and width. It also talks about Sunsilk, dove, axe, lux separately covering the marketing effort and competition with Proctor and Gamble ( P n G).

Brand-Product Portfolio Mix

About HUL
1931-Hindustan Vanaspati Manufacturing Co. 1933-Lever Brothers India Limited 1935-United Traders Limited

1956-Meged to form HlL

2007- Name changed to HUL

• HUL is India’s Largest FMCG co. • Parent Co. Unilever owns 52 % stake in HUL • Annual turnover of $ 3.98 billion • Present in over 20 categories such as soaps, shampoos, tea, detergents etc. • Employee strength of over 15000 and indirect employment of over 52000 people • Has a distribution channel of 6.3 m outlets and owns 35 major Indian brands • HUL product is consumed by 2 out of every 3 Indian everyday • Sixteen of HUL’s brands featured in ACNielsen Brand Equity list of 100 most trusted Brands • HUL has been recognised as a Golden Super Star Trading House by the Government of India

Brand-Product Matrix
Product Assortment

Products
Brands 1 2 3 4 Brand Line

A
B C D Brand Portfolio

Brand Line : 1 Row of the matrix (Original + Extensions) Brand Portfolio : 1 Column of the Matrix (Set of All Brands in a product Category) Product Assortment : Entire Matrix

Product Line

Detergents

Shampoo Product Breadth / Width (No. of product lines)

Soaps

Product Line Length (No. of products in a product line)

Average Depth = Total Variants/ Total Brands

? Product Line Breadth : Variants in a product line ? Product Line Consistency : How closely related the products that make up the line are ? Line Vulnerability : Percentage of Sales or Profits that are derived from only few products in the line

Food Brands

Personal Care Brands

Home Care Brands

Home Care Brands
Active Wheel Comfort Rin Surf Excel Vim Sunlight Domex

Personal Care Brands
Aviance Aayush Axe Breeze Clinc Plus Clear Close – up Dove Fair & Lovely Hamam Lakme Lifebouy Liril 2000 Lux Pepsodent Pears Pond’s Rexona Sunsilk Vaseline

HUL Line Length

Cif

Axe Line Depth
Deodorant
Instinct After Shave Lotion Dark Temptation Deodorant

40 oz
50 ml 100 ml

Axe

Pulse Click

After Shave Lotion

Rockstar
Limited Edition

Extension Alternatives
Product
New
Existing
• New Product – PureIt • Flanker Brand – Wheel against Nirma • Franchise Extension – Lifebouy Handwash • Line Extension – Dove Soap to Shampoo

New

New Product

Flanker Brand

Brand

Existing

Franchise Extension

Line Extension

Line Extension
Line Extensions occur when a company introduces additional items in the same product category under the same brand name such as new flavors, forms, colors, added ingredients, package sizes.

Stretching Upwards
Lux Purple Lotus Lux Cream (Strawberry & Peach Lux International Lux

Stretching Downwards
80 gm

Fair & Lovely

50 gm

25 gm 9 gm Sachets

Brand Rationalization
? Before 2000, HLL had 110 brands and more than hundreds of SKUs ? Reduce number of brands to 30 Power Brands on basis of size, brand strength, uniqueness and growth potential ? Main reasons for power brands:
? ? ? ? ? ? ? ? Too many brands to handle To increase marketing and advertising efficiency Increasing number of SKUs Brand Proliferation Small companies too agile as compared to competiting HLL brand To have meaningful long term relationship with consumers Migrate users from small brands to Power brands. Have ambitious growth plans for Power brands ( 8-10%)

Why Power Brands Failed?
?Lack of migration of efforts to Power Brands (Eg. Rexona to Lux) ?Consumer didn’t relate to every brand ?Price Wars (Eg. P&G’s Ariel and Tide vs. HUL’s Surf and Rin) ?Reduction in flanker brands ?Growth of small players ?Lack of Innovation

Research: Optimum Product Mix
Factor Listing
•Corporate Objectives •Resources •Current Marketing Strengths and Weaknesses •Current and Potential Demand Estimates •Competitive Offerings

Optimization
•Simulations •The Most suitable combination of Risk and Return

Traditional Approach •Modification and Addition limited to the immediate boxed area Product Portfolio Approach •Not Limited but inter-related

“Softness, shine, and manageability of hairs.”

Introduction
•Sunsilk is a hair care brand, primarily aimed at women, •Sunsilk is Unilever’s leading hair care brand, and ranks as one of the AngloDutch conglomerate's “billion dollar brands". •Sunsilk shampoos and conditioners and other hair care products are sold in 69 countries worldwide.

Key facts

?

Number 1 in Asia, Latin America and the Middle East

?

Sales of more billion a year.

than

$1

?

Selling in 80 countries.

?

Also sold as Elidor, Hazeline, Seda and Sedal.

• Recent Awards: Holds the Guinness World Record for the most heads of hair washed and styled in one day

Market Share

24%

20%
Sunsilk Head& Shoulders Pantene

8%

Clinic

17%

Dove Others

18%

13%

Mind Share

6% 10% 35%
Sunsilk Pantene H&S Dove

29%

Others

20%

History
1954: Launched in the UK 1958: New Transparent Tube Launched

Product Mix
Sunsilk
Sunsilk

1960: Anti-Dandruff Shampoo 1961: Sunsilk “Liquid” Shampoo 1964: Launched in India 1971: Conditioner Launched (1987 in India) 1973: Sunsilk shampoo was re-packaged in new PVC bottles 1975: Became the biggest Hair Care Brand 1980: Improved formulations and packaging design 2003: A new range of shampoos and conditioners, which were developed to meet women’s hair needs and reflect the way women think about their hair
Shampoo

Shampoo
Conditioner

Shampoo Anti-Dandruff

Product Mix
Sunsilk

Shampoo

Conditioner

Shampoo & Conditioner

Anti- Dandruff Sunsilk Naturals Sunsilk Black Sunsilk Pink Sunsilk Yellow Sunsilk Fruitamins Sunsilk Orange Fresh & Cool Curl Control

Dry Therapy Scalp Nutrition Protein Conditioner Ultra-moisturizing

Dry Hair Long Hair Anti Dandruff Scalp Nutrition

Point of parity (POP)
• For an offering to achieve a point of parity on a particular attribute or benefit, a sufficient number of customers must believe the brand is “good enough” on that dimension Like others SUNSILK consists of such POPs are: • Dream soft & Smooth • Stunning Black Shine • Lusciously Thick & Long • Anti-Dandruff Solution • Hair Fall Solution

Point of Difference (POD)
CO-CREATED BY 7 OF THE BEST HAIR EXPERTS IN THE WORLD

• With point of difference, the brand must demonstrate clear superiority. • Sunsilk’s PODs is Co-creation. They came with this idea to grab the market and to be superior in the market. From 2009 Sunsilk started working with a number of professional hair "experts" to develop new and improved products. Each hair “issue" variant links to an "expert” with the relevant specialist hair knowledge.

Target market of Sunsilk
• The main target market of sunsilk is females between the ages group 16-40 belonging to the middle & lower income classes. • Sunsilk target its market on the basis of consumer buying behavior, income level, and purchasing power of people.

Positioning: A Hair Care Expert
• Sunsilk provides real solutions to women's everyday hair needs everywhere • Understanding what girls want & how girls feel • Sunsilk hairapy
• Lively blondes, deeply brunettes & passionately reds

Communication Tools of Sunsilk
• • • • Electronic Media (Gang Of Girls) FM Print Media Sponsorships ('Femina Miss India' and
'India Fashion Week‘)

• Billboards • Giving out free Samples • Advertising Alliance (With AOL)

• • • •

One of India's most trusted personal care brand Market share is about 15% The name 'LUX' was derived from the word "Luxury LUX offers a range of products in different colours and world class fragrances

1925 – Launched as toilet soap 1899-Lux was launched as a laundry soap to wash delicate(s

1929Launched in India

1958-Went coloured

1990sLaunched its own range of shower gels, liquid soaps and moisturizing bars

Brings out the star in you

A delight to senses

It comes from HUL house USP Glamour and beauty

LUX

Shampoo and conditioner

Lux handwash

Lux Soap

Lux hair damage therapy

Body Wash

Lux Soap

• Almond, Orchid, Saffron, International, Chocolate, Aromatic, Fruit, Gold, Oil & Honey, Rose, Sandalwood, fruit Strawberry & Cream and Peaches & Cream, LUX gold, Lux Purple Lotus and Cream and Lux sandal & Cream etc.
• Kiss Me: Enriched with smoochable strawberry & moisturising chantilly • Touch Me: Enriched with juicy peach & moisturising chantilly • Wake Me Up: Enriched with refreshing mineral salts & seaweed

Lux Hand wash Lux Body wash
Lux Hair Damage Therapy

• Soft Luxury • Uplifting Firm • White Glamour • Silk Nourishment • Super damage repair • Hair spray

Lux Shampoo

• Jasmine • Rose

Lux Soap

• Package Size- 75g, 100g, 125g, 150g • Launched mini LUX of 45g at Rs 5
• Bottle - 125 ml

Lux Hand wash Lux Body wash
Lux Hair Damage Therapy

• Bottle – 200 ml, 400 ml

• Bottle • Bottle – 200 ml, 400 ml • Sachet -

Lux Shampoo

GEOGRAPHIC Urban
Exotic Fragrances and Variants

Sub-urban
New variants, Affordable prices, Multipackaging, Promotional schemes

Rural
Mini Packs, Low Prices.

DEMOGRAPHIC
Gender Male Female
Feminine Fragrances and Colors. And Endorsements.

Income Low Middle High

New Variants, Affordable Prices, Multipackaging, Promotional Schemes

Positioned as beauty products in India, Offering product in a different way

Created good position-Buyer’s mind-Better product attributes, price and quality

Changed its positioning from “Beauty soap of Film stars” to “Bring out the star in you.”

Keeping to the growing demands of customers, LUX introduced variants in different colours, packaging and fragrances

LUX international has moved from being a soap brand to a skin care brand and has the tagline “Not just soap, its skin care.”

Follows combination of Push and Pull promotional strategy Offers Like Buy 3 get 1 free, Lux beauty ticket, Har star lucky Star, Lucky Date with Ash Catchy Taglines like play with Beauty, Surat bhi hai Khubsurat bhi hai, Choclate Seduction Sponsorships-- Lux Zee Cine Awards, Lux Perfect Bride, Lux channel I superstar. Ads by Bollywood stars. Creative Partner-MTV Ads on Tv , Newspaper and Billboards. Online Contests Promotional Campaigns in Schools, Colleges. Organizes zonal beauty contests

Dove stands for real beauty. All around the world, Dove is making real women feel more beautiful!

Launched first in the US in 1957; is one of the leading brands of Unilever globally.

Dove has its footprint in 80 countries

It is the leading bar brand in UK, US and Canada.

Since 1993, Indian women have relied on Dove for beautiful skin

In India, Dove hair care range was launched in 2007

Within 15 months of its launch, dove has become the fastest growing shampoo brand in the country

Product Mix
Dove
Anti Perspirants

Hair Care

Skin Care

Hair Sprays Shampoos

Bar
Facial Foam Moisturising Cream Body Wash

Conditioners

Segmentation and Targeting
GEOGRAPHIC Urban
Dove Shampoos, Deodorants, Cleansing creams, anti aging

Sub-urban
Dove soaps ( with increased buying power)

Rural

DEMOGRAPHIC
Age Youth Middle Age Fifties Low Income Middle High

Soaps, Shapoos

Exfoliating Lotions

Pro Age products

Body Washes, Facial Foams

Why it’s better
SKIN CARE
Like others DOVE consists of such POPs: •Dream soft & Smooth •Stunning Black Shine(Shampoo) •Lusciously Thick & Long •Anti-Dandruff Solution •Hair Fall Solution

• • • • • •

Dove isn't soap Soap dries your skin which looks rough and old Dove contains 1/4 moisturizing cream Only Dove nourishes your skin Fine lines are visibly reduced Reduce Blackheads by exfoliating facial foam

HAIR CARE
• Patented fiber active and Micro moisture Serum technology for Intense Repair
• Moisturizing Serum gives wavy look along with softness

ANTI PERSPIRANTS
• Dove Deodorants contains ¼ moisturising cream • visibly softer & smoother underarms & 24-hr protection from sweat & odour

Advertising changes with Brand Extension
Maintained the positioning strategy
Signifies treating you to a better product which everyone cannot afford
• Thought different products have moved to next level of PLC

Previously

Now
Decrease in Aspirational Value

Educated, English speaking working women

Girl in her early twenties to show benefits for everyone

• New Hair Care ads shows fluent English speaking girl explaining advantages like reduced hair fall

Reinstating the positioning
The aspirations created earlier are to be preserved , yet the functional benefits are to portrayed

Is there a cannibalization
Sunsilk v/s Dove (SHAMPOO)
• Sunsilk targeted toward lower and middle class whereas dove is targeted toward upper class consumers
• Sunsilk competes with Heads and Shoulders in the segment whereas Dove competes with Panteen and Loreal • Sunsilk uses Brand Ambassadors whereas Dove uses Common faces for advertisements to convey product benefits

Dove vs Pears (SOAP)
• Cannibalization do takes place on price point as targeted towards similar audience • Product attributes differ with dove being light on skin providing moisturization whereas pears targeted to solve oily skin problems

•Owed by Anglo Dutch Company – Unilever •Axe was born in France in the Year 1983. •Replicates entire marketing mix in whichever market it enters •Known as Axe or Lynx in most countries •Axe brand products are consistently targeted to 18-25 year old males. •Distributed in more than 40 countries. •Launched in India in 1999

•Slow Skimming High Price Strategy •Launched when Rexona and Denim were ruling the 72 crore Indian Market •Denim was Phased out to concentrate on Axe •Axe Currently has a 33% market share

Axe

Deodorant

Hair Care

Shaving

Shampoo/ Deodorant Conditione Body Spray Stick r

Hair Gel

Shower Gel Aftershave

Shaving Cream

I’m young at heart and naughty

I want to feel and look good all the time

I’m 15 -25 years of Age

I’m influenced by my peers

I’m Cool, Fashionable and Stylish

I’m a bachelor and believe in short term relationships

I belong to the middle , upper middle class

I’m unaffected by race or ethnicity

Positioning - “seduction tool, easing the transition from adolescence to manhood”.

•Shows that males are confident •Suggesting men use the Clix scent “because the mating game is all about amazing figures. Spray on, sit back and count you clicks.” •Don’t have to be a hunk to attract girls. •Power of the brand is such that people try fragrances even if it is not good enough •Adventurous Marketing - Not always every one may like the theme or the campaigns. •It is really surprising that so far, Axe has escaped their AXE. That also shows that the ad agency is also careful about the concepts put across the Indian media.

Competition Analysis

Hair Care Skin Wash Deodorants

23rd July

28th July

• 23rd July ? ‘A Mystery Shampoo!! 80% women say is better than anything else’ • 25th July ? Ogilvy & Mather India handles media campaign for HUL. • 28th July ? ‘There is no mystery. Dove is the No.1 shampoo’ • P&G 80% contention is “based on a Thailand consumer test done by P&G Japan in October 2008 among 1,200 women” • HUL’s claim on Dove is based on “winner hair care category, survey of over 30,000 people by Nielsen” • Reason ? Growth in the overall shampoo market has slowed from 17% in 2008 to 11% in 2009 and 9% in 2010 (till May).

The major competitor of Sunsilk in rural areas is BIO AMLA The main advantage of BIO Amla is herbal composition, low prices, which attract rural market but in term of quality they are far behind Sunsilk shampoo. In urban areas Sunsilk acting market challenge with Head & Shoulder. Sunsilk has got the advantage of keeping their prices lower than P&G but P&G has captured a large market share due to its intense promotional activities

Body Care Soaps

Premium Soaps
High

Perceived Brand Equity

• Being gradually phased out of market by P&G

Low

Middle & Lower Middle Class Soaps
HUL • >17% market share

Wipro Godrej

• 15.6% market share in south India

• 9.2% market share

ITC
Anchor Beauty & Cosmetics Pvt. Ltd.

• Market share growth rate of 1.5% per 6 months

Anti-Perspirant
33 % market share

HUL

7% market share

Garnier
Adidas 6% market share

Nike

5% market share



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