FedEx Operation Strategy

Description
This is a presentation highlights the operation strategy of FedEx in the courier industry.

The World on time Aniruddha Chowkidar

• In 1973, Frederick W. Smith founded Federal Express Corporation • In 2000 Federal Express Corporation changed to FedEx Corp

Business Strategy
• The world’s largest provider expedited of delivery services, is to compete on time and dependability of deliveries.

Operation Strategy
? Strategy The unique FedEx operating strategy works seamlessly on three levels. • Compete collectively • Operate independently • Manage collaboratively

How Do They Operate
?Operating Facilities • Express: 1,057 stations; 10 air express hubs • Ground: 32 ground hubs; over 500 pickup/delivery terminals • Freight: Approximately 355 service centers • Office: Nearly 2,000 locations • International Hubs: 4 ?Air Operations 688 aircraft; more than 375 airports served worldwide

? Ground Fleet • More than 90,000 motorized vehicles for express, ground, freight and expedited delivery service ? Dropoff Locations • 691 FedEx World Service Centers • 1,797 FedEx Office locations • 6,613 FedEx Authorized Ship Centers® and Alliance Partners • 42,920 FedEx Drop Boxes (including 4,979 U.S. Postal Service locations)

For The Customer
• Web based Service- FedEx Insight, Tracking, Signature Proof on Delivery • FedEx DropBox, FedEx Sameday • FedEx Ship Manager tool • Small business solution- FedEx Office

Technology
• FedEx Innovation Lab - SenseAware a service that pairs a multi-sensor device with a webbased shipment. • The FedEx Institute of Technology at the University of Memphis

Strategic Role of Operations
? FedEx is an Externally Supportive Organization
o Its has set standards in the Industry o Made the best use of technology o It has satisfied its customers around the world

Thank You



doc_478719759.pptx
 

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